Rachel B. – Team Leader/Virtual Assistant

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Team Leader/Virtual Assistant

Good day! My name is Rachel Banawa, 29 years old from Makati, Philippines. 😊 🔵 Production Team Leader / Trainer / Coach / Quality Assurance / Admininstrative Assistant / Data Analyst / Scheduler / General Virtual Assistant / Influencer Marketing Expert / Content Moderator 💻 I was a conference administrator and became a team leader. Since then, I have done administrative tasks on a day-to-day basis. I am outstanding in strategic planning, the ability to look ahead. I always focus on the needs of the company and the situation. I have passion and I’m honest in everything that I do. I always believe that truthfulness is the foundation quality of the trust that is necessary for the success of every business. With a passion for influencer marketing and a keen eye for talent, I also specialize in sourcing and selecting social media influencers for brand campaigns that drive results. My experience spans from creating open application campaigns on the TikTok Creator Marketplace, where I guide creators through the process with detailed notes, to preparing brand boards using M[hidden] to align with campaign objectives and messaging. I’ve also taken a hands-on approach to campaign management, preparing briefs to set clear expectations for creators, reviewing video drafts to ensure brand alignment, and gathering sentiment data post-campaign to measure success. Additionally, I assist in the creation of comprehensive campaign reports that identify key insights and areas for improvement. Currently, I focus on outreach and discovery, actively searching for talented creators to manage under our agency. I also manage e commerce accounts for creators, ensuring their content strategy aligns with their personal brand and campaign goals. Driven by creativity and data, I aim to bridge the gap between brands and influencers to create impactful campaigns. 💻 I am an organized person starting from home to office, detail-oriented and consistent. I am also an OC person, I tend to focus even on simple details to make sure everything is perfect. 🔵 I’m open to short and long-term contracts. 🔵Skills I recently graduated from an Online Virtual Academy where I gained knowledge on the following:  Email Handling  Email Marketing  Social Media Management  Social Media Marketing  WordPress Management  Basic Graphic Design (Canva)  Ecommerce Management  Mailchimp 🔵Knowledgeable on the following tools/apps  Facebook  Instagram  Youtube  Canva  WordPress  Salesforce  Different conferencing platforms  Tableau  Microsoft 365 Apps 🔵Corporate Experience  Production Team Leader(2018-Present) o Ensure production employees receive continuous development training o Assist with coaching and developing assigned group to achieve goals and quality performance o Work closely with counterparts and communicate changes and updates to the team. o Improve agent morale by creating and maintaining a winning environment o Assist with problems to ensure business unit's service requirements and escalation procedures are met o Complete all admin tasks.  Conference Administrator (2016-2018) o Respond to calls and emails and provide necessary assistance o Monitor conference to make sure everything is working smoothly o Book a conference call based on the client’s request o Manage and complete all tasks each day 🔵Educational Background  Rizal College of Taal o Bachelor of Elementary Education(Graduated 2015) I am looking forward to working with the clients here!

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Hire Rachel for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants