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    eVirtualAssistants

    PRIVACY POLICY

    Last updated: January 23, 2026

    This Privacy Policy explains how eVirtualAssistants ("Company," "we," "us," or "our") collects, uses, shares, and protects your information when you visit or use https://www.eVirtualAssistants.com and any related services (collectively, the "Service"). It also explains your privacy rights and how you can exercise them.

    By using the Service, you agree to this Privacy Policy.

    1) Who We Are (Controller Information)

    For privacy requests, contact us using the email above.

    2) Information We Collect

    2.1 Information You Provide

    We collect information you provide directly, including:

    • name
    • email address
    • phone number (if provided)
    • account login credentials (stored securely)
    • profile information (for Clients and VAs)
    • messages or communications sent through the platform
    • support requests and feedback
    • billing details (note: we do not store full payment card numbers; those are handled by payment processors)

    2.2 Information Collected Automatically (Usage Data)

    We collect certain information automatically when you use the Service:

    • IP address
    • device and browser type
    • operating system
    • pages visited and time spent
    • referral URLs
    • identifiers and log data for security and fraud prevention
    • approximate location based on IP (not precise GPS)

    2.3 Cookies and Similar Tracking Technologies

    We use cookies, pixels, and similar technologies to:

    • keep you logged in
    • remember preferences
    • analyze traffic and performance
    • prevent fraud and abuse
    • support marketing and retargeting (if enabled)

    You can control cookies through your browser settings and, where available, the cookie banner on the Website.

    3) How We Use Your Information

    We use your information to:

    • provide and operate the Service
    • create and manage user accounts
    • facilitate matching between Clients and Virtual Assistants
    • process subscription payments and billing (through third-party processors)
    • provide customer support
    • communicate updates, service messages, and security alerts
    • improve and personalize your experience
    • perform analytics and understand platform usage
    • detect and prevent fraud, abuse, and unauthorized activity
    • comply with legal obligations and enforce our Terms

    4) Legal Bases for Processing (GDPR / International Users)

    If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your data based on:

    • Contract: providing the Service you requested
    • Legitimate Interests: improving the Service, preventing fraud, ensuring security
    • Consent: marketing emails or optional cookies (where required)
    • Legal Obligations: tax, accounting, compliance, and law enforcement requests

    You may withdraw consent at any time.

    5) How We Share Your Information

    We do not sell your personal data.
    We may share your information in the following situations:

    5.1 Service Providers

    We may share data with vendors who help us run the platform (e.g., hosting, analytics, customer support tools, email delivery, and payment processors). They are authorized to use your data only as needed to provide services to us.

    5.2 Payment Processors

    Payments are handled by third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment card information. Payment processors process payments according to their own privacy policies.

    5.3 Between Users on the Platform

    When you use the platform, information may be shared between Clients and VAs to facilitate hiring and work delivery (e.g., name, profile, communications, job details).

    You control what you share publicly or within your profile.

    5.4 Legal and Safety

    We may disclose information to:

    • comply with laws or legal requests
    • enforce our Terms
    • investigate fraud or abuse
    • protect our rights and property
    • protect user safety or the public

    5.5 Business Transfers

    If we are involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify you if your data becomes subject to a different policy.

    6) Data Retention

    We retain personal data only as long as necessary to:

    • provide the Service
    • comply with legal obligations (e.g., billing and tax records)
    • resolve disputes
    • enforce agreements
    • prevent fraud and misuse

    Retention periods vary depending on account activity, legal requirements, and dispute status.

    We may retain certain data even after account deletion if required by law or for legitimate business interests (e.g., fraud prevention).

    7) Data Security

    We use commercially reasonable safeguards to protect your personal data, including encryption, access controls, and security monitoring.

    However, no method of transmission over the internet is 100% secure. You use the Service at your own risk.

    8) International Data Transfers

    Your information may be processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your location.

    When required, we use appropriate safeguards for international transfers (such as contractual protections).

    9) Your Rights and Choices

    9.1 Account Information

    You can update your account information by logging into your profile settings.

    9.2 Marketing Emails

    You can opt out of marketing emails at any time by using the unsubscribe link in the email or contacting support.

    You may still receive transactional messages (e.g., billing, account, security updates).

    9.3 Cookies

    You can control cookies via:

    • browser settings
    • cookie banner (where available)

    Blocking cookies may affect platform features.

    9.4 Access / Deletion / Correction Requests

    Depending on your location, you may have the right to:

    • access your personal data
    • request correction
    • request deletion
    • object to processing
    • request portability

    To request any of the above, email support@eVirtualAssistants.com with your request and the email tied to your account.

    10) U.S. State Privacy Rights (e.g., CCPA/CPRA)

    If you are a California resident, you may have additional rights including:

    • the right to know what personal data we collect and how it's used
    • the right to request deletion (subject to legal exceptions)
    • the right to opt out of the "sale" or "sharing" of personal data (we do not sell personal data)
    • the right not to be discriminated against for exercising your rights

    To exercise your rights, contact support@eVirtualAssistants.com.

    11) Children's Privacy

    The Service is not intended for individuals under 18.

    We do not knowingly collect personal data from children. If you believe we have collected such data, contact us and we will delete it.

    12) Third-Party Websites

    The Service may contain links to third-party sites. We are not responsible for their content or privacy practices.

    You should review their privacy policies separately.

    13) "Do Not Track" Signals

    Some browsers offer a "Do Not Track" ("DNT") setting.

    At this time, we do not respond to DNT signals because there is no consistent industry standard.

    14) Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    We will post the revised version on this page and update the "Last updated" date.

    If changes are material, we may also provide additional notice (e.g., email or a prominent website notice).

    15) Contact Us

    If you have any questions about this Privacy Policy, contact:

    Email: support@eVirtualAssistants.com

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