Rates typically range from $3–15 per hour depending on skill level and experience. General VAs start around $3–5/hour, while specialized roles like developers or designers may charge $10–15/hour. You only pay for hours worked.

Yes. If you prefer not to browse profiles or screen candidates yourself, we can manage the sourcing, screening, and shortlisting for you. You interview only the best-fit candidates and decide who to hire.

This usually happens when a job post is too broad. Listing required tools, experience level, and non-negotiable skills helps reduce mismatched applications.

A secure deposit means funds are confirmed before work begins. It protects both you and the VA and helps prevent payment disputes or abandoned work.

If timesheets are not approved, billing of your VA will be delayed. We recommend reviewing timesheets weekly.

Clear expectations, measurable tasks, and short weekly updates help ensure performance. Many clients also set simple KPIs or weekly goals.

VAs on our platform work as independent contractors. This is a legally compliant arrangement that provides flexibility for both parties without international employment complexities.

If your VA does not meet your expectations, contact our support team. We will help you find a replacement from our pool of vetted candidates at no additional matching fee.

We take security seriously. VAs can sign NDAs before starting work. We recommend using password managers, limiting access to sensitive data, and following least-privilege access principles.

Marketplace hiring allows you to browse and interview candidates yourself. Done-for-you hiring means we handle sourcing, screening, and shortlisting based on your requirements.

Yes, you can end your engagement at any time. There are no long-term contracts or cancellation penalties. Simply provide reasonable notice to your VA and close the engagement.