Brian K. - Virtual Assistant/ Customer Support Specialist

Q: Can I interview Brian before hiring?

Absolutely! You can request a video interview with Brian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Brian work in?

Brian is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Brian work full-time and weekends?

Yes, Brian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Brian use?

Brian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Brian start?

Brian can typically start within 24-48 hours after you finalize the contract.

Q: Does Brian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Brian to sign.

Philippines

per hour

$800

per month

4.7(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed37 WPM

📶 Connection86 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Brian

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About Brian K.

Brian specializes in / customer support specialist work, backed by 3 years in the field. Brian handles Customer Support and Email Handling, plus Phone Support and CRM. Book Brian for $5/hr - full-time monthly rate is $800.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Brian's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant/ Customer Support Specialist

I am a dedicated Virtual Assistant and Customer Support Specialist with over 3 years and 4 months of experience supporting international clients across ecommerce, telecom, and legal services. I specialize in handling high-volume customer inquiries, managing CRM systems, and ensuring smooth day-to-day operations while maintaining a 99% customer satisfaction rate. I help businesses improve their customer experience by providing fast, accurate, and professional support across email, chat, and phone. I also assist in managing customer data, tracking orders, handling refunds, and ensuring that all processes are organized and efficient. My goal is to reduce response times, improve workflow efficiency, and help convert inquiries into loyal customers. With experience in tools like Shopify, Zendesk, HubSpot, and Salesforce, I can easily adapt to different systems and support your business operations effectively. I am highly organized, detail-oriented, and proactive, which allows me to identify problems early and contribute solutions that support business growth. I am committed to helping clients save time, improve customer satisfaction, and scale their operations by providing reliable and high-quality virtual support.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Email Handling Phone Support CRM

Languages

EnglishFilipino

Industries Supported

Hire Brian for: VA for SaaS, VA for Consultants, VA for Coaches, VA for Sales Teams, VA for Real Estate

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Brian is wonderful!

Portfolio

Frequently Asked Questions about Brian K.

Can I interview Brian before hiring?

Absolutely! You can request a video interview with Brian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Brian work in?

Brian is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Brian work full-time and weekends?

Yes, Brian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Brian use?

Brian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Brian start?

Brian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Brian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Brian to sign. This ensures your confidential business information stays protected.