EA J. – virtual Assistant & Customer Service

Q: Can I interview EA before hiring?

Absolutely! You can request a video interview with EA before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does EA work in?

EA is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can EA work full-time and weekends?

Yes, EA is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does EA use?

EA is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can EA start?

EA can typically start within 24-48 hours after you finalize the contract.

Q: Does EA sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to EA to sign.

Kenya

$5.50

per hour

$880

per month

5.0(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed87 WPM

📶 Connection56 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

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About EA J.

EA specializes in & customer service work, backed by 5 years in the field. EA handles Computer Graphics and Social Media Management, plus Graphic Design and Customer Service. Book EA for $5.5/hr—full-time monthly rate is $880.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

EA's Rate

5.50

🎉You save $3,680/month = $44,160/year

Profile Summary

virtual Assistant & Customer Service

I am a highly organized, detail-oriented Virtual Assistant and Customer Service professional with hands-on experience supporting teams, managing communication channels, and ensuring smooth day-to-day operations. With a strong background in customer support and administrative assistance, I excel at handling inquiries, organizing information, and maintaining a calm, solutions-focused approach in fast-paced environments. I am technically savvy and comfortable working with a wide range of productivity and support tools, including Salesforce, Zendesk, Notion, Loom, Calendly, Google Workspace, and various inbox management systems. My ability to quickly learn new platforms allows me to adapt easily to different workflows and client needs. I bring excellent communication skills, strong multitasking abilities, and a commitment to accuracy and professionalism. Whether managing schedules, organizing data, responding to customer queries, or assisting with daily operational tasks, I consistently deliver reliable, high-quality support. What I offer clients is a combination of efficiency, proactiveness, and genuine dedication. I take pride in helping businesses stay organized, improve customer experience, and focus on what truly matters by taking care of the details behind the scenes. My goal is always to make your workload lighter, your systems smoother, and your customers happier.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Computer Graphics Social Media Management Graphic Design Customer Service Data Entry Transcription Virtual Assistant Project Management Travel Planning Chat Support

Languages

EnglishFilipino

Industries Supported

Hire EA for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🦷

Heather Roberts• 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. EA is wonderful!

Portfolio

Frequently Asked Questions about EA J.

Can I interview EA before hiring?

Absolutely! You can request a video interview with EA before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does EA work in?

EA is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can EA work full-time and weekends?

Yes, EA is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does EA use?

EA is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can EA start?

EA can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does EA sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to EA to sign. This ensures your confidential business information stays protected.