Ofelia B. - Virtual Assistant / Customer Service Representative

Q: Can I interview Ofelia before hiring?

Absolutely! You can request a video interview with Ofelia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Ofelia work in?

Ofelia is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Ofelia work full-time and weekends?

Yes, Ofelia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Ofelia use?

Ofelia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Ofelia start?

Ofelia can typically start within 24-48 hours after you finalize the contract.

Q: Does Ofelia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ofelia to sign.

Philippines

per hour

$480

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed86 WPM

📶 Connection74 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

Meet Ofelia

Hire Ofelia

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Ofelia

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Ofelia B.

Ofelia works as a dedicated virtual assistant / customer service representative with 5 years of professional experience. Ofelia focuses on Virtual Assistant, Social Customer Service, Cold Calling, Email Technical Support for clients worldwide. Available at $3 hourly ($480 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ofelia's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant / Customer Service Representative

Customer service professional with 5+ years handling chat, voice and technical support across BPO accounts. I resolve issues fast. keep customer calm, and maintain clean records without needing to be micromanaged. Ready to bring that same reliability to a remote setup. Responding to queries either in person or over the phone and maintaining a record of technical support calls for 4 years and counting. Now I want to aim and gain experience as an Administration Assistant, consider progressing to a role such as a Personal Assistant, Office Manager, or Administrative Coordinator.

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Virtual Assistant Social Customer Service Cold Calling Email Technical Support

Languages

EnglishFilipino

Industries Supported

Hire Ofelia for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Ofelia keeps our schedules organized and clients happy. Amazing!

Portfolio

Frequently Asked Questions about Ofelia B.

Can I interview Ofelia before hiring?

Absolutely! You can request a video interview with Ofelia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ofelia work in?

Ofelia is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ofelia work full-time and weekends?

Yes, Ofelia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ofelia use?

Ofelia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ofelia start?

Ofelia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ofelia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ofelia to sign. This ensures your confidential business information stays protected.