lydia k. - Lyia K. - Virtual Assistant / Socia Media Manager

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Lyia K. - Virtual Assistant / Socia Media Manager

My name is Lydia Kimani, and I’m a reliable Virtual Assistant and Social Media Manager with 1 year of experience supporting businesses, entrepreneurs, content creators, and Airbnb hosts with administrative support, customer communication, social media management, and CRM management support. I help businesses stay organized, improve online presence, and manage daily operations efficiently while maintaining professional communication and strong attention to detail. WHAT I CAN HELP YOU WITH Administrative & Virtual Assistant Support: • Email management and organization • Calendar scheduling and appointment setting • Data entry and internet research • File organization and document management • Google Workspace management • Task coordination and workflow support • CRM management and updates • Online research and lead generation • Travel planning and meeting coordination • Airbnb guest communication and booking support Customer Support & Communication: • Responding to customer inquiries • Live chat and email support • Professional client communication • Customer follow-ups and engagement • Social media communication and moderation • Handling inquiries with professionalism and empathy • Strong written English communication • Airbnb guest support and check-in coordination Social Media Management: • Social media content scheduling • Instagram and Facebook management • Community engagement and audience interaction • Caption writing and content planning • Brand page organization and optimization • Social media research and trend monitoring • Basic content creation and post design • Online community support and engagement Social Media & Content Support Tools: • Canva • ChatGPT & AI research tools • Google Workspace • Meta Business Suite • HubSpot • Trello • Asana • Notion • Slack • Google Sheets • Zoom • Instagram • Facebook Groups • Reddit • Discord • TikTok • Pinterest • Airbnb Platform • CRM Tools EXPERIENCE HIGHLIGHTS • Supported businesses with virtual administrative tasks and organization • Assisted with social media growth and online engagement • Managed communication and customer interactions professionally • Helped improve consistency and workflow organization • Experienced in online research, sourcing, and community engagement • Assisted with Airbnb guest communication and booking coordination • Maintained CRM records and organized client information accurately WHY WORK WITH ME I am proactive, organized, detail-oriented, and easy to work with. I enjoy helping businesses stay efficient, maintain strong communication, and grow their online presence through consistency, creativity, and reliable support. I adapt quickly, learn fast, and always focus on delivering quality work on time. Availability: • Administrative & Virtual Assistant Support • Customer Support & Client Communication • Social Media Management • Community Engagement & Moderation • Online Research & Lead Generation • Content Scheduling & Support • Airbnb Host Assistance • CRM Management & Updates • Email & Calendar Management • Data Entry & Organization • Project-Based & Long-Term Support If you are looking for efficient support to help manage operations, guest communications, social media, CRM updates, and daily business tasks, I’d be happy to support your business.

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Hire lydia for: VA for Agencies, VA for Startups, VA for E-commerce, VA for Marketing Agencies, VA for Influencers