Mercy I. - Logistics Dispatch Virtual Assistant | Trucking & NEMT Dispatch Support | Scheduling, Coordination

Q: Can I interview Mercy before hiring?

Absolutely! You can request a video interview with Mercy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Mercy work in?

Mercy is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Mercy work full-time and weekends?

Yes, Mercy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Mercy use?

Mercy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Mercy start?

Mercy can typically start within 24-48 hours after you finalize the contract.

Q: Does Mercy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mercy to sign.

Kenya

per hour

$800

per month

4.7(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed83 WPM

📶 Connection92 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Mercy

1
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2
Request an interview
Meet in 15 minutes
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About Mercy I.

A Kenya-based logistics dispatch virtual assistant | trucking & nemt dispatch support | scheduling, coordination, Mercy combines 3 years of experience with a 4.7-star track record. Skilled in Digital Marketing and 3 other areas including Social Media Management, SEO Writing, Word. Hire Mercy at $5/hr or $800/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mercy's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Logistics Dispatch Virtual Assistant | Trucking & NEMT Dispatch Support | Scheduling, Coordination

I am a Logistics Dispatch Virtual Assistant specializing in supporting trucking operations 🚛 and Non-Emergency Medical Transportation (NEMT) 🚐 dispatch coordination. I help businesses streamline their daily operations by ensuring that trips, loads, and schedules are accurately organized, tracked, and executed efficiently and reliably. With a strong background in virtual assistance, customer service, CRM tools, and digital coordination, I bring excellent attention to detail, structured communication, and the ability to manage fast-paced, time-sensitive workflows. I understand that in dispatch operations, every minute matters ⏱️, and accuracy directly impacts service quality, revenue, and client satisfaction. I support dispatch teams and business owners with: 📍 Load and trip scheduling 📍 Driver coordination & communication 📍 Real-time dispatch tracking 📍 Route and ETA updates 📍 Appointment and pickup management 📍 Data entry and operational documentation My goal is to reduce missed trips, improve turnaround time, and ensure smooth coordination between drivers, clients, and facilities 🤝. What sets me apart is my ability to stay calm under pressure, prioritize urgent tasks, and communicate clearly across all parties to keep operations running smoothly. I am highly organized, dependable, and committed to supporting businesses that value efficiency and consistency. 🚀 LET’S WORK TOGETHER If you are a trucking company, NEMT provider, or logistics business looking for a reliable dispatch VA to help you stay organized and efficient, I would love to support your operations. 📩 Send me a message today and let’s streamline your dispatch operations for better performance and smoother workflows!

Hourly Rate

$800

Monthly (Est.)

Freelance

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Digital Marketing Social Media Management SEO Writing Word Customer Service Data Entry Virtual Assistant Brand Marketing Email Marketing Adobe PDF

Languages

EnglishFilipino

Industries Supported

Hire Mercy for: VA for Agencies, VA for Startups, VA for E-commerce, VA for Marketing Agencies, VA for Influencers

Client Reviews

📖

Christina Hill - 10 months ago

Educational Services

Patient and thorough. Mercy explains everything clearly.

Portfolio

Frequently Asked Questions about Mercy I.

Can I interview Mercy before hiring?

Absolutely! You can request a video interview with Mercy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mercy work in?

Mercy is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mercy work full-time and weekends?

Yes, Mercy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mercy use?

Mercy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mercy start?

Mercy can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mercy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mercy to sign. This ensures your confidential business information stays protected.