Kelvin N.

    Kelvin N. – IT Virtual Assistant

    Kenya

    $5

    per hour

    $800

    per month

    5.0(0 reviews)
    Kenya

    Last active: recently

    💻Technical Readiness
    ⌨️ Typing Speed69 WPM
    📶 Connection81 Mbps
    ⏱️ Response Time< 1 hour
    Success Rate98%
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    About Kelvin N.

    With 3 years of hands-on experience, Kelvin brings proven expertise as a it virtual assistant. Core competencies include Microsoft, System Admin, Communications, Technical Writing. Rates: $5/hour or $800/month for dedicated support.

    Save 77% vs US Hiring

    Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

    US Equivalent Salary

    $4,800/mo

    Kelvin's Rate

    5

    🎉You save $3,680/month = $44,160/year
    Profile Summary

    IT Virtual Assistant

    I am a result-oriented and passionate professional, having in-depth knowledge about technologies and modern trends . I believes in empowerment and teamwork, highly adaptable, fast learner, and effective communicator. I give 100% to the work I do and my goal is to build strong, long-term mutually beneficial relationships with startups, small companies, SMEs, Organisations, and clients alike. I have experience across a wide range of responsibilities and I’m happy to ‘muck in’ and do what is needed. As a IT Virtual Assistant i provide remote technical support and administrative services to clients, helping them manage their IT-related tasks efficiently. This role involves troubleshooting software and hardware issues, managing online accounts, setting up and maintaining virtual environments, and ensuring data security. I will perform regular system updates, handle email correspondence, and assist with various online tasks, including website maintenance, database management, and technical documentation. Key Responsibilities: -Provide remote technical support to clients, resolving software and hardware issues promptly. -Manage and troubleshoot online accounts, virtual meetings, and remote access tools. Install, configure, and maintain software applications and virtual environments. -Conduct regular system updates, backups, and security checks to ensure optimal performance. -Handle email correspondence, schedule appointments, and manage digital calendars. -Assist with website maintenance, including updates, backups, and troubleshooting. -Maintain and organise digital files and databases, ensuring data accuracy and security. -Create and update technical documentation and user guides. Offer training and support to clients on various software applications and tools. Qualifications: -Proven experience as an IT support specialist and virtual assistant. -Strong understanding of various operating systems, software applications, and remote support tools. -Excellent problem-solving skills and the ability to troubleshoot technical issues. -Proficiency in managing online accounts, virtual meetings, and remote access tools. -Strong communication skills, with the ability to explain technical concepts to non-technical users. -Self-motivated, detail-oriented, and able to work independently. -Familiarity with website maintenance, database management, and data security practices.

    $5

    Hourly Rate

    $800

    Monthly (Est.)

    Full-Time

    Availability

    3 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Client Reviews

    💻
    Justin Turner• 11 months ago

    Software Dev Co

    Quick learner and adapts to new tools fast. Highly recommended!

    Portfolio

    Frequently Asked Questions about Kelvin N.

    Can I interview Kelvin before hiring?
    Absolutely! You can request a video interview with Kelvin before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Kelvin work in?
    Kelvin is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Kelvin work full-time and weekends?
    Yes, Kelvin is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Kelvin use?
    Kelvin is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Kelvin start?
    Kelvin can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Kelvin sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Kelvin to sign. This ensures your confidential business information stays protected.

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