Matt M. - General VA | Customer Support

Q: Can I interview Matt before hiring?

Absolutely! You can request a video interview with Matt before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Matt work in?

Matt is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Matt work full-time and weekends?

Yes, Matt is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Matt use?

Matt is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Matt start?

Matt can typically start within 24-48 hours after you finalize the contract.

Q: Does Matt sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Matt to sign.

Philippines

per hour

$1,120

per month

5.0(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed59 WPM

📶 Connection57 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Matt

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About Matt M.

Matt specializes in general va | customer support work, backed by 7 years in the field. Matt handles Customer Service and Data Entry, plus Virtual Assistant and Medical. Book Matt for $7/hr - full-time monthly rate is $1,120.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Matt's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

General VA | Customer Support

I am an experienced professional with over 7 years of expertise in customer service, underwriting, and claims administration. Proficient in utilizing tools like Excel for accurate data entry and analysis, as well as skilled in managing email correspondence effectively. Demonstrated success in obtaining underwriting information, completing renewal underwriting tasks, and maintaining strong communication with clients. Possesses excellent interpersonal skills facilitating smooth interactions with clients, providers, and internal teams. Known for thriving in fast-paced environments and meeting strict deadlines.

Hourly Rate

$1,120

Monthly (Est.)

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Virtual Assistant Medical Insurance Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Matt for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🔧

Steven Walker - 7 months ago

Manufacturing Inc

Dependable and skilled. Has become an essential part of our team.

Frequently Asked Questions about Matt M.

Can I interview Matt before hiring?

Absolutely! You can request a video interview with Matt before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Matt work in?

Matt is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Matt work full-time and weekends?

Yes, Matt is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Matt use?

Matt is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Matt start?

Matt can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Matt sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Matt to sign. This ensures your confidential business information stays protected.