Rachel . – Virtual Assistant | E-commerce & Customer Support Specialist

Q: Can I interview Rachel before hiring?

Absolutely! You can request a video interview with Rachel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Rachel work in?

Rachel is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Rachel work full-time and weekends?

Yes, Rachel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Rachel use?

Rachel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Rachel start?

Rachel can typically start within 24-48 hours after you finalize the contract.

Q: Does Rachel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rachel to sign.

Philippines

per hour

$960

per month

4.6(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed48 WPM

📶 Connection51 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

Meet Rachel

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Hourly Rate ($)

Hours per Week

How to Hire Rachel

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Rachel .

With 3 years of hands-on experience, Rachel brings proven expertise as a virtual assistant | e-commerce & customer support specialist. Core competencies include Shopify, Social Media Management, Customer Support, Data Entry. Rates: $6/hour or $960/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rachel's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | E-commerce & Customer Support Specialist

I’m a reliable and detail-oriented Virtual Assistant with over 3 years of experience in customer support, data entry, and e-commerce operations. I’ve worked with Shopify stores, handling order processing, refunds, product updates, and customer inquiries while ensuring a smooth and positive customer experience. I have strong experience in managing day-to-day admin tasks such as data entry, email handling, and organizing information using Google Sheets and Docs. I’m also familiar with basic social media support, including creating content using Canva and scheduling posts. My background in customer service has helped me develop strong communication skills, patience, and the ability to handle issues professionally. I always focus on providing accurate work, quick responses, and reliable support to help businesses run efficiently. I am a fast learner, easy to work with, and committed to delivering high-quality results. Tools I’m familiar with: • Shopify • WooCommerce (basic) • Google Workspace (Docs, Sheets, Drive, Gmail) • Microsoft Excel • Canva • Meta Business Suite (Facebook & Instagram scheduling) • Zendesk / Gorgias (basic knowledge) • Trello / Asana (basic) • Slack • Zoom / Google Meet

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Shopify Social Media Management Customer Support Data Entry Order Processing Virtual Assistant Product Management Google Search

Languages

EnglishFilipino

Industries Supported

Hire Rachel for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for Marketing Agencies, VA for Influencers

Client Reviews

🎵

Brandon Perez• 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Portfolio

Frequently Asked Questions about Rachel .

Can I interview Rachel before hiring?

Absolutely! You can request a video interview with Rachel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rachel work in?

Rachel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rachel work full-time and weekends?

Yes, Rachel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rachel use?

Rachel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rachel start?

Rachel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rachel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rachel to sign. This ensures your confidential business information stays protected.