Kevin J. – Shopify Advisor/Customer Service Representative

Q: Can I interview Kevin before hiring?

Absolutely! You can request a video interview with Kevin before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Kevin work in?

Kevin is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Kevin work full-time and weekends?

Yes, Kevin is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Kevin use?

Kevin is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Kevin start?

Kevin can typically start within 24-48 hours after you finalize the contract.

Q: Does Kevin sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Kevin to sign.

Philippines

per hour

$800

per month

5.0(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed56 WPM

📶 Connection63 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

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About Kevin J.

Kevin specializes in shopify advisor/customer service representative work, backed by 5 years in the field. Kevin handles eCommerce and Microsoft, plus Shopify and Zendesk. Book Kevin for $5/hr—full-time monthly rate is $800.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Kevin's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Shopify Advisor/Customer Service Representative

As a Support Specialist, I offer a unique intersection of skills that allow me to navigate high-pressure environments with precision and empathy. I am proficient in managing high-volume, multichannel technical support, where I resolve complex "back-end" issues such as DNS configurations and theme customizations. My background is deeply rooted in the mechanics of business, encompassing everything from financial bookkeeping in QuickBooks and chargeback resolution to the intricate logistics of multi-platform dropshipping across Amazon, Walmart, and eBay. Furthermore, I bring a high level of accuracy and sensitivity to the healthcare sector, ensuring that complex claims and medical billing are handled with the utmost care. In every role, I strive to be recognized as a "Business Coach" Advocate who doesn't just "fix" a ticket, but empowers the person behind it. I pride myself on my ambiguity tolerance, acting as the calm center during a storm by creating humane, well-defined paths forward when circumstances feel chaotic or undefined. Ultimately, I am a "plug-and-play" professional; my experience across financial software, healthcare regulations, and CRM platforms like Salesforce allows me to master new systems with speed and precision. I am dedicated to simplifying the intimidating aspects of technology so that customers can focus on their own growth and success.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

eCommerce Microsoft Shopify Zendesk Data Entry Email Handling Virtual Assistant Health Care Management Insurance Intuit QuickBooks

Languages

EnglishFilipino

Industries Supported

Hire Kevin for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping

Client Reviews

📖

Christina Hill• 10 months ago

Educational Services

Patient and thorough. Kevin explains everything clearly.

Portfolio

Frequently Asked Questions about Kevin J.

Can I interview Kevin before hiring?

Absolutely! You can request a video interview with Kevin before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Kevin work in?

Kevin is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Kevin work full-time and weekends?

Yes, Kevin is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Kevin use?

Kevin is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Kevin start?

Kevin can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Kevin sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Kevin to sign. This ensures your confidential business information stays protected.