Charlette V.

    Charlette V. โ€“ General VA/Customer Service and Customer Support VA

    Philippines

    $5.00

    per hour

    $800

    per month

    5.0(0 reviews)
    Philippines

    Last active: recently

    ๐Ÿ’ปTechnical Readiness
    โŒจ๏ธ Typing Speed38 WPM
    ๐Ÿ“ถ Connection73 Mbps
    โฑ๏ธ Response Time< 1 hour
    โœ… Success Rate97%
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    About Charlette V.

    Charlette works as a dedicated general va/customer service and customer support va with 9 years of professional experience. Charlette focuses on Arts , Graphic Design, Customer Service, Data Entry for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

    โ†“
    Save 77% vs US Hiring

    Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

    US Equivalent Salary

    $4,800/mo

    Charlette's Rate

    5.00

    ๐ŸŽ‰You save $3,680/month = $44,160/year
    Profile Summary

    General VA/Customer Service and Customer Support VA

    Hi, I'm Charlette, a dedicated and highly skilled ๐—ฉ๐—ถ๐—ฟ๐˜๐˜‚๐—ฎ๐—น ๐—”๐˜€๐˜€๐—ถ๐˜€๐˜๐—ฎ๐—ป๐˜ specializing in Ecommerce Email & Chat Support. With over 3 years of experience, I help startups and growing eCommerce businesses deliver exceptional customer experiences. With a decade of business experience, I am a ๐—ต๐—ถ๐—ด๐—ต๐—น๐˜† ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฒ๐—ฑ and ๐—ฑ๐—ฒ๐˜๐—ฎ๐—ถ๐—น-๐—ผ๐—ฟ๐—ถ๐—ฒ๐—ป๐˜๐—ฒ๐—ฑ professional passionate about leveraging strategic digital solutions to drive business growth. My background spans diverse roles, including ๐—ฒ๐—บ๐—ฎ๐—ถ๐—น and ๐—ฐ๐—ต๐—ฎ๐˜ ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ and ๐—ฎ๐—ฑ๐—บ๐—ถ๐—ป๐—ถ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐˜๐—ฎ๐˜€๐—ธ๐˜€, demonstrating a versatile skill set in ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ, ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—ฒ๐˜€๐˜๐—ฎ๐˜๐—ฒ ๐˜€๐—ฎ๐—น๐—ฒ๐˜€, and ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฒ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฒ๐—ป๐—ฐ๐˜†. I am adept at fostering exceptional customer experiences, streamlining operations, and exceeding performance metrics. Iโ€™m based in Davao City, Philippines and have worked with companies across the US, and Australia, delivering excellent service in fast-paced environments. I thrive in dynamic, customer-centric roles where my ability to manage multiple inquiries and solve complex problems quickly is crucial. ๐—˜๐—บ๐—ฎ๐—ถ๐—น ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜: Fast, efficient responses that ensure customer satisfaction and retention. ๐—Ÿ๐—ถ๐˜ƒ๐—ฒ ๐—–๐—ต๐—ฎ๐˜ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜: Real-time communication thatโ€™s clear, helpful, and professional. ๐—ฃ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ ๐—ฆ๐—ผ๐—น๐˜ƒ๐—ถ๐—ป๐—ด: I can resolve technical issues, handle complaints, and troubleshoot with a positive approach. ๐—ช๐—ต๐˜† ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜„๐—ถ๐˜๐—ต ๐—บ๐—ฒ? Clear and concise communication Quick response time (๐Ÿต๐Ÿญ.๐Ÿต % ๐—ผ๐—ป๐—ฒ ๐˜๐—ผ๐˜‚๐—ฐ๐—ต, ๐Ÿฌ.๐Ÿฐ ๐—ต๐—ผ๐˜‚๐—ฟ๐˜€ ๐—ฟ๐—ฒ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ฒ๐—ฟ ๐˜„๐—ฎ๐—ถ๐˜ ๐˜๐—ถ๐—บ๐—ฒ) Excellent understanding of eCommerce platforms and processes Strong attention to detail and problem-solving skills Available for long-term projects or flexible schedules Letโ€™s work together to provide your customers with the best support possible! ๐—ฃ๐—ข๐—ฅ๐—ง๐—™๐—ข๐—Ÿ๐—œ๐—ข: https://tinyurl.ee/Gqubd What I offer:

    $5.00

    Hourly Rate

    $800

    Monthly (Est.)

    Full-Time

    Availability

    9 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Client Reviews

    โšฝ
    Eric Campbellโ€ข 10 months ago

    Sports Equipment

    Good work and reliable communication. Happy with the results.

    Portfolio

    Frequently Asked Questions about Charlette V.

    Can I interview Charlette before hiring?
    Absolutely! You can request a video interview with Charlette before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Charlette work in?
    Charlette is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Charlette work full-time and weekends?
    Yes, Charlette is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Charlette use?
    Charlette is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Charlette start?
    Charlette can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Charlette sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Charlette to sign. This ensures your confidential business information stays protected.

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