Personal Assitant

PRIMARY RESPONSIBILITIES

Email Management & Communication (60%)

| Manage inbound partner inquiries and route to appropriate internal stakeholders

| Draft, personalize, and send outbound emails to partners based on strategic priorities and templates

| Conduct systematic follow-up on pending communications (24-48 hour cadences)

| Monitor and respond to partnership-related email threads with appropriate urgency

| Schedule meetings and coordinate calendar logistics between partners and internal teams

| Maintain professional tone and messaging consistency across all partner communications

| Flag urgent matters requiring Channel Director's immediate attention

HubSpot & CRM Administration (20%)

| Log all partner communications and interactions in HubSpot CRM

| Update contact records, opportunity stages, and partnership status

| Create and maintain email sequences for partner engagement campaigns

| Track email open rates, response rates, and engagement metrics

| Ensure data accuracy and completeness across partnership records

| Generate reports on communication activity and partner engagement

Administrative & Coordination Support (15%)

| Coordinate meeting preparation materials and agendas

| Manage partner onboarding documentation and welcome sequences

| Maintain partnership tracking spreadsheets and status reports

| Assist with preparation of weekly metrics reports

| Coordinate with internal teams (BDMs, technical leads, project managers) for partner introductions

| Organize and maintain shared documents, templates, and resources

Strategic Support (5%)

| Research partner contacts and organizational structures using LinkedIn Sales Navigator and ZoomInfo

| Identify decision-makers and technical leaders at target partner organizations

| Assist with partner segmentation and prioritization analysis

| Support ad-hoc projects related to channel expansion and partnership development

REQUIRED QUALIFICATIONS

Experience & Skills:

| 2-4 years of experience in administrative support, operations coordination, or sales/partnership operations

| Exceptional written communication skills with ability to craft professional, persuasive emails

| Proven experience managing high-volume email correspondence (50+ emails daily)

| Strong organizational skills and ability to manage multiple priorities simultaneously

| Proficiency with CRM systems (HubSpot experience strongly preferred)

| Advanced proficiency in Microsoft Office Suite and Google Workspace

| Experience with project management or task tracking tools

Personal Attributes:

| Extreme attention to detail and commitment to accuracy

| Self-starter who can work independently with minimal supervision

| Proactive problem-solver who anticipates needs before being asked

| Comfortable with ambiguity and able to make sound decisions

| Strong time management skills and ability to meet deadlines consistently

| Professional demeanor suitable for executive-level partner communications

| Comfortable in a fast-paced, high-growth environment with evolving priorities