Susan A. – Virtual Assistant |Customer Service| Email, Phone, Chat Support

Q: Can I interview Susan before hiring?

Absolutely! You can request a video interview with Susan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Susan work in?

Susan is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Susan work full-time and weekends?

Yes, Susan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Susan use?

Susan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Susan start?

Susan can typically start within 24-48 hours after you finalize the contract.

Q: Does Susan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Susan to sign.

Kenya

per hour

$1,120

per month

4.6(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed70 WPM

📶 Connection32 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Susan

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About Susan A.

Susan works as a dedicated virtual assistant |customer service| email, phone, chat support with 3 years of professional experience. Susan focuses on Communications, Customer Service, Data Entry, Email Handling for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Susan's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant |Customer Service| Email, Phone, Chat Support

I am a reliable Virtual Assistant and Customer Service professional with experience in email, phone, and chat support. I help businesses stay organized, respond to customers quickly, and maintain a smooth client experience. My background includes customer service, receptionist support, internet research, data entry, calendar management, and email management. I’m comfortable working with Google Workspace, HubSpot, ClickUp, spreadsheets, and other common admin and support tools. I enjoy handling inboxes, scheduling, updating records, answering customer inquiries, and keeping tasks on track. I’m especially effective in roles that require clear communication, patience, attention to detail, and fast follow-through. My services include: • Customer service and client support • Email, phone, and chat support • Calendar and schedule management • Data entry and spreadsheet organization • Internet research and admin support • Travel planning and task coordination • Expense tracking • Meeting scheduling I work well with startups, founders, CEOs, and teams that need a dependable assistant who can handle daily communication and keep operations running smoothly. I’m organized, responsive, and easy to work with, and I always aim to deliver high-quality support. If you need a Virtual Assistant who can communicate professionally and help your business stay efficient, feel free to invite me to your job.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Data Entry Email Handling Phone Support Virtual Assistant Travel Planning Calendar Management Administrative Support Presentation Design

Languages

EnglishFilipino

Industries Supported

Hire Susan for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍💼

Emily Rodriguez• 3 weeks ago

Creative Agency

Susan exceeded all my expectations. Communication was always clear and timely.

Portfolio

Frequently Asked Questions about Susan A.

Can I interview Susan before hiring?

Absolutely! You can request a video interview with Susan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Susan work in?

Susan is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Susan work full-time and weekends?

Yes, Susan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Susan use?

Susan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Susan start?

Susan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Susan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Susan to sign. This ensures your confidential business information stays protected.