Hire Virtual Assistant In The Philippines

I have years of experience in the BPO industry since 2013. Initially, I worked as a telecom customer service and technical specialist for three years. During this time, I handled phone calls and emails, resolved customer issues, and provided guidance through basic troubleshooting or setup processes. Afterward, I transitioned to a customer support role within a travel agency. In this capacity, I managed phone inquiries, addressed customer concerns, and assisted with booking flights, hotels, and car rentals. When the pandemic struck, I made the switch to remote work and embarked on a career as an online teacher. I have been teaching basic English to students from Korea and Vietnam. This marked the beginning of my work-from-home journey. Additionally, I have experience as an administrative assistant in a cybersecurity platform. In this role, I was responsible for various clerical and organizational tasks, including file organization, appointment scheduling, assisting fellow staff members, and drafting correspondence and messages.