Raf M. – Remote Mental Health Virtual Assistant | Psychology Background | Customer Support

Q: Can I interview Raf before hiring?

Absolutely! You can request a video interview with Raf before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Raf work in?

Raf is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Raf work full-time and weekends?

Yes, Raf is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Raf use?

Raf is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Raf start?

Raf can typically start within 24-48 hours after you finalize the contract.

Q: Does Raf sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Raf to sign.

Philippines

per hour

$800

per month

5.0(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed80 WPM

📶 Connection82 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Raf

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About Raf M.

Raf specializes in remote mental health | psychology background | customer support work, backed by 9 years in the field. Raf handles Microsoft and Customer Service, plus Customer Support and Email Handling. Book Raf for $5/hr—full-time monthly rate is $800.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Raf's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Remote Mental Health Virtual Assistant | Psychology Background | Customer Support

I am a Mental Health Virtual Assistant with a Psychology background and 9 years of experience in customer service, tech support, and call auditing. For 3 years, I supported an online mental wellness group, assisting with virtual session coordination, email handling, client intake, and administrative support. I am experienced in handling sensitive client communication with empathy, professionalism, and confidentiality. My expertise includes: • Mental health practice support (non-clinical) • Customer & technical support • Call quality auditing • Email & chat management • General virtual assistance • LSA support I am empathetic, efficient, detail-oriented, and committed to helping businesses create positive client experiences. Let’s connect—I’m ready to bring value to your team!

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Microsoft Customer Service Customer Support Email Handling Phone Support Virtual Assistant Audit Calendar Management Administrative Support Email Technical Support

Languages

EnglishFilipino

Industries Supported

Hire Raf for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🦷

Heather Roberts• 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Raf is wonderful!

Portfolio

Frequently Asked Questions about Raf M.

Can I interview Raf before hiring?

Absolutely! You can request a video interview with Raf before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Raf work in?

Raf is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Raf work full-time and weekends?

Yes, Raf is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Raf use?

Raf is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Raf start?

Raf can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Raf sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Raf to sign. This ensures your confidential business information stays protected.