Jenny S.

    Jenny S. – Flexible Virtual Assistant / Customer Expert Specialist

    Philippines

    $9.38

    per hour

    $1,501

    per month

    4.4(0 reviews)
    Philippines

    Last active: recently

    💻Technical Readiness
    ⌨️ Typing Speed57 WPM
    📶 Connection58 Mbps
    ⏱️ Response Time< 1 hour
    Success Rate97%
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    About Jenny S.

    With 8 years of hands-on experience, Jenny brings proven expertise as a flexible virtual assistant / customer expert specialist . Core competencies include Alibaba, eCommerce, Shopify, Customer Service. Rates: $9.38/hour or $1,501/month for dedicated support.

    Save 77% vs US Hiring

    Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

    US Equivalent Salary

    $4,800/mo

    Jenny's Rate

    9.38

    🎉You save $3,680/month = $44,160/year
    Profile Summary

    Flexible Virtual Assistant / Customer Expert Specialist

    I started as phone support for a BPO industry in our city, Davao City, Philippines. Most phone calls are retention calls, and upselling our products. And I've been a consistent top performer that generated sales through upselling. I then became an email/chat support for a membership client. I've been a customer representative in the BPO industry for 3 years then I resigned and started my freelancing journey in 2016 until now. I was an email/chat support for my first client, then became a social media moderator for another client. I have experience handling Shopify stores for e-commerce clients and dealt with dropshipping clients, too. I pretty much know the workaround with Shopify and Aliexpress. I've handled disputes, and chargebacks as well on behalf of my client. I was customer support, a trainer, and a manager at the same time. I do handle each task with care and attention. I was a collection agent manager with my last client residing in Canada. I may be learning and working fast since I am pretty great at multi-tasking without sacrificing the quality of my service. I prefer long-term projects and based on my previous clients, I've been with them for 2-3 years, too. I have the loyalty, and the eagerness to learn a new skill and be able to share my knowledge and experience with everyone. I may become an asset to your company as well. Rest assured that every penny you spent with me is all worth it.

    $9.38

    Hourly Rate

    $1,501

    Monthly (Est.)

    Full-Time

    Availability

    8 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Client Reviews

    Danielle Phillips• 1 year ago

    Skincare Brand

    Jenny's social media management has boosted our engagement 300%!

    Frequently Asked Questions about Jenny S.

    Can I interview Jenny before hiring?
    Absolutely! You can request a video interview with Jenny before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Jenny work in?
    Jenny is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Jenny work full-time and weekends?
    Yes, Jenny is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Jenny use?
    Jenny is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Jenny start?
    Jenny can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Jenny sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jenny to sign. This ensures your confidential business information stays protected.

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