Dorcas W. – Dedicated Virtual Assistant | Customer Success Manager | E-commerce and SaaS Specialist

Q: Can I interview Dorcas before hiring?

Absolutely! You can request a video interview with Dorcas before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Dorcas work in?

Dorcas is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Dorcas work full-time and weekends?

Yes, Dorcas is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Dorcas use?

Dorcas is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Dorcas start?

Dorcas can typically start within 24-48 hours after you finalize the contract.

Q: Does Dorcas sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dorcas to sign.

Kenya

$20

per hour

$3,200

per month

4.7(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed86 WPM

📶 Connection49 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

Meet Dorcas

Hire Dorcas

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Dorcas

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Dorcas W.

Dorcas works as a dedicated dedicated virtual assistant | customer success manager | e-commerce and saas specialist with 8 years of professional experience. Dorcas focuses on eCommerce, Shopify, Grant Writing, Customer Support for clients worldwide. Available at $20 hourly ($3,200 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Dorcas's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Dedicated Virtual Assistant | Customer Success Manager | E-commerce and SaaS Specialist

I am a dedicated Virtual Assistant and Customer Success Manager with a proven track record of supporting growing SaaS startups and e commerce businesses. I specialize in streamlining operations, managing complex CRM ecosystems, and providing high level support for enterprise clients. With a focus on being a proactive "A player," I excel at organizing digital assets, managing creator onboarding, and ensuring seamless project coordination. I am committed to maintaining professional communication standards and delivering results that help businesses scale efficiently. Core Skills Customer Success & Support: Managing inbound requests, resolving complex support tickets, and fostering long-term client relationships. Project Coordination: Overseeing project timelines, managing workflows, and ensuring milestones are met with precision. Digital Organization: Advanced management of Google Drive ecosystems, file structures, and creator assets. Operations & Onboarding: Streamlining creator and client setup processes to ensure a smooth transition and immediate value. Data Integrity: Maintaining accurate records and custom workflows within various database systems.

$20

Hourly Rate

$3,200

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

eCommerce Shopify Grant Writing Customer Support Order Processing Virtual Assistant Real Estate Online Community Management SaaS

Languages

EnglishFilipino

Industries Supported

Hire Dorcas for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for Shopify Stores, VA for Dropshipping

Client Reviews

👷

Brian Moore• 5 months ago

Construction Co

Solid performance and good communication. Very satisfied overall.

Frequently Asked Questions about Dorcas W.

Can I interview Dorcas before hiring?

Absolutely! You can request a video interview with Dorcas before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Dorcas work in?

Dorcas is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Dorcas work full-time and weekends?

Yes, Dorcas is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Dorcas use?

Dorcas is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Dorcas start?

Dorcas can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Dorcas sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dorcas to sign. This ensures your confidential business information stays protected.