🌏 Work Remotely | Join a Mission-Driven Australian Education Team! 🇦🇺

Position: Student Success Coach (Remote Admin Support) Location: Work from Home – Philippines Employer: Australian Institute of Flexible Learning (AIFL) Type: Full-time or Part Time, Remote Work Hours: Aligned to Australian Eastern Time (AEST) 📣 Are you an enthusiastic, tech-savvy admin superstar looking to make a real difference in students’ lives—all from the comfort of your home?

Join AIFL, a respected Australian education provider, as a Student Success Coach! We're looking for driven individuals in the Philippines who are passionate about helping others, great with admin, focused, excellence driven and love staying organised. Be part of a friendly, purpose-led team making waves in health, community, and business training across Australia. 🌟 Why You'll Love Working with Us:

✅ Remote Work – No commute, work in your own space ✅ Global Team – Supportive Aussie + Filipino workmates ✅ Meaningful Impact – Help adult learners achieve their dreams ✅ Growth-Oriented – Learn new tech, tools, and compliance systems ✅ Professional Development – We support upskilling & promotions 💻 What You'll Do:

• Be the friendly point of contact for online students
• Send SMS/email reminders, host Webex classes, follow up on attendance, trainer management
• Use platforms like aXcelerate, HubSpot, Moodle, 3CX, and Adobe
• Update student records, certifications, and learning systems
• Prepare reports, manage documents, and improve templates
• Assist in digital marketing campaigns and online student engagement
• Call for new leads and follow up leads for enrolling into our courses 🎯 We’re Looking For:
• Minimum 2+ years admin or customer support experience (RTO/education experience preferred)
• Excellent English communication skills (verbal + written)
• Strong computer skills – Microsoft 365, CRM- Hubspot, Adobe suite, Social Media, Zoom/Webex
• Reliable internet, power backup, and professional WFH setup
• Proactive attitude – loves to solve problems and learn new tools
• Mature, communicative, responsive, responsible and focused
• Bonus: Experience with aXcelerate, 3cx, Xero 📚 Preferred Background:
• Graduate of Business Administration, Communications, Education, or related field
• Experience supporting Australian or international clients is a plus
• Familiarity with compliance, student services, or online learning platforms 📩 Ready to join a team where your work matters? Apply now with your CV and a short video (2 mins) introducing yourself and why you'd be a great fit! AIFL is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to a diverse and inclusive workplace.