Virtual Assistant – WordPress & Digital Marketing Support (Insurance Agency Websites)

Virtual Assistant – WordPress & Digital Marketing Support (Insurance Agency Websites) We are a specialized digital marketing company that works exclusively with independent insurance agencies across the United States. Our team manages and supports a large portfolio of WordPress websites and marketing systems, and we are looking for a reliable Virtual Assistant to help with website updates, design adjustments, and digital marketing support tasks. This is an ongoing role for someone who is detail-oriented, comfortable with WordPress, and able to follow documented processes. Responsibilities The Virtual Assistant will assist with a variety of recurring website and marketing tasks, including: Website Design & Updates • Updating and modifying WordPress websites • Assisting with website redesign projects (primarily converting Enfold sites to Divi), reformatting internal pages and contact pages • Adjusting, improving and coming up with new layouts, spacing, images, and styling • Updating existing pages to improve look and usability • Uploading blog content (customer provided) and formatting pages Forms & Lead Capture • Creating and configuring forms using WPForms or similar like Gravity Forms • Setting up lead capture forms for insurance quotes • Testing form submissions and notifications • Integrating forms with existing workflows Technical SEO & Optimization • Implementing schema markup on pages (we have a custom created plugin for this, so it is simply adding content to the fields, no coding required). • Adding structured data and optimizing page elements (alt tags etc) • Assisting with SEO-related updates and improvements • Updating meta titles, descriptions, and page structure Project Support • Managing and organizing task tickets from clients. This typically includes website updates, meet the team members, content changes. • Following documented workflows for website updates • Assisting with quality checks before websites go live Miscellaneous Website Tasks • Uploading images and optimizing media • Updating internal links • Basic troubleshooting within WordPress • Assisting with website performance improvements Requirements • Strong written English communication skills required. • Experience with WordPress • Familiarity with Divi and/or Enfold themes (preferred but not required) • Experience with WPForms or similar form builders • Basic knowledge of HTML / CSS • Basic understanding of SEO and schema markup • Strong attention to detail • Ability to follow written instructions and repeat processes accurately • Reliable communication and ability to meet deadlines Ideal Candidate This role is ideal for someone who: • Enjoys structured digital work • Is comfortable making small but important improvements across many websites • Can follow documented processes and checklists • Takes pride in producing clean, consistent work • Ability to create websites from scratch but using our in-house content How to apply: Provide your latest CV and portfolio with your relevant experience.