Detail-Oriented Virtual Assistant for Medical Care Coordination

Join our dedicated medical team as a Virtual Assistant where you'll play a crucial role in supporting patients and their families. This entry-level position offers the opportunity to make a meaningful impact in the healthcare industry, all from the comfort of your home. As a Virtual Assistant, you will be responsible for providing patient and family communication support . Your daily tasks will include: Making daily check-in calls to patients and/or family caregivers Documenting symptom updates such as pain levels, breathing changes, and appetite Relaying urgent concerns to the nurse or hospice provider Providing appointment reminders and care plan updates Your role will also involve clinical documentation and EMR management , where you will: Update patient charts in the EMR system Enter visit notes from nurses and providers Track medication changes and refill needs Ensure hospice eligibility and compliance documentation is current Additionally, you will offer care coordination and administrative support by: Scheduling visits for nurses, social workers, and chaplains Coordinating DME (durable medical equipment) deliveries and pickups Communicating with pharmacies regarding prescriptions Verifying insurance and hospice authorizations This role requires a detail-oriented and technical approach to ensure the highest level of care and compliance. While specific tools are not specified, proficiency in EMR systems and communication platforms will be advantageous. If you are passionate about healthcare and eager to support a compassionate team, we encourage you to apply.