Airbnb Jobs

Join our dynamic team as a Detail-Oriented Airbnb Virtual Assistant and play a pivotal role in the thriving short to midterm rental industry. We are seeking a mid-level professional with a knack for strategic marketing and seamless communication to enhance our guest experiences and optimize operations. As our Airbnb Virtual Assistant you will be responsible for: Marketing and Strategizing: Develop and implement short-term marketing strategies to boost property visibility and occupancy rates. Guest and Staff Communication: Serve as the primary point of contact for guests ensuring exceptional service while coordinating with staff to maintain operational efficiency. Calendar Management: Oversee reservations and manage the Airbnb calendar to maximize bookings and avoid scheduling conflicts. We are looking for someone with: Proven Experience: A solid background in managing Airbnb or similar rental platforms with a focus on enhancing guest satisfaction and property performance. Excellent Communication Skills: Ability to interact professionally with guests and team members ensuring clear and effective communication. Technical Proficiency: Familiarity with reservation systems and calendar management tools to facilitate smooth operations. If you are a detail-oriented professional with a strong technical aptitude we invite you to apply and contribute to our success in the short to midterm rental market. Embrace the flexibility of a remote role while leveraging your expertise to drive impactful results.

Are you ready to dive into the fast-paced world of hospitality and short-term rentals? We're seeking a Guest Experience and Reservation Coordinator who thrives in a hustle environment to elevate our guest services to the next level. This entry-level role is perfect for someone with a passion for guest satisfaction and a knack for problem-solving. As our Guest Experience and Reservation Coordinator you will be the first point of contact for potential and current guests ensuring they have an outstanding experience from start to finish. Your ability to communicate effectively and efficiently will be crucial in responding to booking inquiries addressing guest concerns and coordinating with our team to provide top-notch service. Engage with guests before during and after their stay to ensure a seamless experience. Respond promptly to new booking inquiries to maximize occupancy. Troubleshoot and resolve guest issues swiftly working closely with our team to maintain high satisfaction levels. To excel in this role you should be comfortable using tools such as Canva OwnerRez Pricelabs and Breezeway . These platforms will be integral in managing reservations and enhancing guest interactions. If you are an energetic detail-oriented individual looking to grow in the hospitality industry we want to hear from you! Join us and be part of a team where your hustle and dedication will make a direct impact on our guests' experiences.

Join our dynamic team as a Vacation Rental Operations Specialist where you'll play a critical role in enhancing guest experiences and optimizing our rental listings. As a mid-level professional you'll bring your expertise to ensure seamless communication effective marketing strategies and efficient operations in the vacation rental industry. In this role you'll be responsible for a variety of tasks including: Answering Customer Inquiries: Promptly and professionally respond to guest messages to ensure top-tier customer satisfaction. Advertising & Social Media: Develop and implement engaging social media marketing strategies to attract potential guests and increase booking rates. Operations and Scheduling: Coordinate and manage scheduling to ensure smooth operations and optimal guest experiences. Listing Optimization: Regularly update and optimize listings to enhance visibility and appeal. Administrative Tasks: Perform essential administrative duties to support daily operations. We require a detail-oriented individual who is proficient with Lodgify and has a solid understanding of the vacation rental market. Your ability to handle multiple tasks efficiently and your technical proficiency will be key to your success in this position. If you are passionate about providing exceptional service and have the skills to thrive in a remote work environment we would love to hear from you. Join us in creating memorable experiences for our guests!

We are hiring a Virtual Assistant to support our business with Customer Service Email Handling and Virtual Assistant. Responsibilities: Assist with daily tasks related to Customer Service Support Email Handling tasks and follow processes accurately Handle Virtual Assistant tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Email Handling Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Part‑Time Local SEO Virtual Assistant – Metro Field Services (Atlanta) About the business Metro Field Services is a local service company in Atlanta GA offering: mobile notary mobile fingerprinting short‑term rental (Airbnb) cleaning and office/store cleanouts. I need a part‑time SEO/marketing VA to help me get found online and generate local leads. Hours & budget 10–15 hours per week to start Long‑term if results are good Please include your hourly rate and experience with local SEO for service businesses Main goals (first 90 days) Improve visibility and ranking for Metro Field Services on Google (Maps + organic). Generate more calls/messages from local customers in Atlanta. Build a simple but solid online presence (website + listings) that I can keep using long‑term. Priority tasks 1) Google Business Profile & Local SEO Review and fully optimize my Google Business Profile (categories services description photos logo posts). Research local keywords for my services especially: Atlanta mobile notary / loan signing Atlanta mobile fingerprinting Atlanta Airbnb / short‑term rental cleaning Atlanta office cleanouts / store cleanouts Write and schedule short weekly posts for the Google profile (offers tips before/after etc.). Help create a simple process to request and respond to Google reviews. 2) Simple website setup & on‑page SEO Help set up or improve a one‑page (or few‑page) site on a simple builder (Wix Squarespace Carrd etc.). Create or optimize pages/sections for each service with clear headings local keywords and calls‑to‑action. Write basic SEO elements: title tags meta descriptions H1/H2s internal links. Make sure the site loads fast and looks good on mobile. 3) Local citations and directory listings Research and build/clean up local citations for Metro Field Services (same NAP – name address phone) on key directories (Yelp Bing Places Apple Maps Nextdoor local business directories etc.). Keep a simple list of all listings and login info in a shared doc. 4) Basic content & tracking Suggest and outline 2–4 simple blog or FAQ topics that can bring local traffic (e.g. “What to know about mobile fingerprinting in Atlanta”). Draft short clear blog/FAQ content I can review and publish. Set up basic tracking: connect Google Analytics / Google Search Console and provide simple monthly reports (impressions clicks top keywords calls). What I’m looking for Strong experience with local SEO for service businesses (please share examples). Experience optimizing Google Business Profiles and building local citations. Good written English able to write clear simple service copy and posts. Able to suggest tasks and improvements not just wait for instructions. Comfortable working with simple website builders (Wix Squarespace etc.).

Join our dynamic property management team as a Social Media & Bookkeeping Specialist . We are seeking a detail-oriented professional with a knack for precision and a passion for engaging with guests and managing our online presence. This remote role offers a unique blend of responsibilities combining financial acumen with creative communication skills. As part of our team you'll ensure seamless financial operations and vibrant social media interactions contributing to a welcoming experience for our guests. Bank Reconciliations: Utilize Xero to manage and ensure the accuracy of our financial records. Social Media Management: Craft and execute engaging content strategies to enhance our brand visibility and interaction with potential guests. Guest & Cleaner Communications: Coordinate and communicate efficiently with guests and cleaning staff to maintain excellent service standards on platforms like Airbnb. Experience & Skills Required: Mid-level experience in bookkeeping and social media management. Proficiency with Xero for financial operations. Strong communication skills and ability to manage multiple tasks efficiently. Experience in the property or hospitality industry is a plus. Embrace the flexibility of remote work while playing a crucial role in our team. If you are meticulous technically skilled and ready to contribute to our growth we would love to hear from you!

Looking for a reliable virtual assistant to handle daily online postings and account setup for multiple businesses including Airbnb properties car rentals and trucking/delivery services. Responsibilities: Create and manage accounts on rental and listing platforms Post listings on Facebook Marketplace Craigslist and other sites (list will be provided) Join and post in local Facebook groups Respond to basic customer inquiries Track leads and postings in Google Sheets Refresh listings regularly Requirements: Experience with Facebook Marketplace and Craigslist Good written English Organized and reliable Ability to post 50–100 listings per day 200+ group posts per week manage multiple platforms This is a long-term position with potential for full-time work.

We’re hiring a Notion specialist to help support a robust template we sell and help Airbnb managers to implement. This is a client-facing support role. You’ll work directly with business owners to understand how they operate and deliver implementations that actually get used. Strong communication and quick thinking are essential. Responsibilities Client implementations • Help new and existing clients implement the Notion template • Migrate client data when included in the project scope • Communicate with clients via email Slack Notion and Zoom Proposals and scoping • Create accurate pricing based on project requirements • Define realistic delivery timelines and milestones • Identify risks or complexity early and communicate clearly Ongoing support • Respond to client questions and requests in a timely manner • Create short Zoom or screen-recorded clips to demonstrate solutions • Conduct 1:1 support calls to troubleshoot or optimize systems Success metrics • Clients proactively share positive feedback about your support • All client emails are responded to within 24 business hours • Assigned Notion tasks are completed by their due dates • Meeting invites are sent within 12 hours of scheduling • Post-meeting follow-ups are sent within 24 hours • Implementation projects are delivered on the agreed timeline Requirements Skills and experience • Intermediate knowledge of Notion including: databases relations rollups templates and basic automations • Excellent written and verbal English communication • Ability to explain technical concepts clearly to non-technical clients • High attention to detail and pride in polished work • Bonus: experience in hospitality short-term rentals Airbnb Vrbo Expedia or hotel operations Availability and setup • Full-time role approximately 40 hours per week • Minimum 75% overlap with US Pacific business hours (8am–5pm PST) • Fully remote role • Reliable high-speed internet with a backup connection When you apply please include: • A brief summary of your experience with Notion (ideally with an example link screenshots or video walkthrough) • Your current availability and time zone • A 2-5 minute video introducing yourself and why you're interested in this role

Type: Part-time Remote Compensation: $600/month for the first 3 months (training + ramp-up) → $900/month after 3 months (promotion) based on performance and reliability Portfolio: 17 properties Role Summary The Guest Services Manager is the primary point of contact for guests from inquiry through checkout. You’ll manage Airbnb + VRBO messaging improve guest experience protect 5-star reviews and coordinate with the owner/cleaning team when issues arise. Key Responsibilities 1) Guest Communication (Core) Respond to all Airbnb/VRBO messages promptly and professionally Answer pre-booking questions confirm guest counts pets and special requests Send/check scheduled messages: booking confirmation check-in instructions mid-stay check-in checkout instructions 2) Reservation & Calendar Management Monitor reservations same-day turns and tight gaps Handle early check-in / late checkout requests (per guidelines) Flag potential problems before they become emergencies (conflicting requests risky bookings rule misunderstandings) 3) Issue Resolution & Coordination Triage guest issues (lockouts Wi-Fi cleanliness maintenance hot tub questions etc.) Escalate to owner/cleaner/vendor as needed with clear details photos and urgency level Follow up with guests after resolution to ensure satisfaction 4) Review & Reputation Support Encourage reviews with best-practice timing Draft/respond to reviews professionally Track recurring guest complaints and report patterns so problems stop repeating 5) Documentation & Admin (Light) Keep a simple log of guest issues + outcomes (property issue resolution follow-up) Maintain/update saved replies/templates for consistency Required Availability Daily coverage including weekends/holidays (rotations can be discussed later as the team grows) Strong coverage during check-in hours (typically 3–9pm local time) Ability to respond quickly to urgent issues (lockout no entry safety concerns) Performance Standards (How Success Is Measured) Response time: fast consistent (especially during check-in window) Review outcomes: protect/raise overall rating; reduce “communication” complaints Resolution speed: issues handled with clear ETA + follow-up Organization: clean handoffs to owner/cleaner; accurate notes and escalation Qualifications Experience with Airbnb/VRBO hosting hospitality customer service or property management Calm under pressure; excellent writing and tone Strong judgment (knows when to comp vs when to hold boundaries) Highly reliable detail-oriented and comfortable working independently Tech-comfortable (Google Docs/Sheets messaging apps basic task tracking) Tools (We Provide/Use) Airbnb + VRBO platforms (required) Shared templates/saved replies Simple tracking system (Google Sheet / Trello / similar) Promotion After 3 Months (to $900/month) Promotion is based on: Consistent coverage and reliability Meeting response-time expectations Fewer escalations due to proactive handling Clear guest communication + improved review outcomes Clean coordination with owner/cleaning team

Jupiter Residences – French Mountain Hospitality Operator Jupiter Residences manages and operates a growing portfolio of 80+ apartments and chalets in premium ski destinations across the French Alps. We combine strong on-site operations with digital precision to deliver consistent high-quality experiences for guests and property owners. As part of our expansion we are recruiting a Facility & Operations Manager with strong hands-on experience in Guesty Airbnb processes and field operations coordination. This role is primarily focused on maintenance management incident handling and property quality control acting as the key link between on-site teams digital tools and OTA platforms. You will work closely with the Head of Operations and our VA team to ensure that properties are well maintained issues are handled efficiently and operational standards remain consistently high across the portfolio. Key Responsibilities : Manage on-site maintenance operations: incident tracking corrective actions preventive maintenance and follow-up with field teams. Coordinate and supervise on-site staff and service providers (maintenance cleaning inspections). Handle Airbnb AirCover cases damage claims refunds and disputes ensuring fast well-documented and effective resolutions. Oversee listing management across Airbnb B hidden and other OTAs: content accuracy photo updates amenities house rules and consistency. Administer and optimize the Guesty environment: task management automations workflows maintenance tickets and reporting. Order equipment furniture and consumables; monitor inventory and replacement cycles. Maintain high-quality standards across all properties through regular checks reporting and corrective actions. Ensure smooth communication between on-site teams VAs and management. Track operational performance via dashboards and tools (Notion Sheets internal systems). Participate in the continuous improvement of SOPs related to maintenance claims and property standards. What we’re looking for : 2+ years of experience in short-term rental operations or property management. Strong hands-on experience with Guesty (mandatory) especially task management maintenance workflows and automations. Excellent knowledge of Airbnb processes including AirCover claims and dispute resolution. Solid understanding of OTA listing management (Airbnb B hidden ). Proven ability to coordinate on-site teams and external service providers. Strong operational mindset structured detail-oriented and solution-driven. Comfortable managing multiple properties and priorities simultaneously. Fluent in English (written & spoken); French is a strong plus. Autonomous reliable and quality-focused. What we offer : Full-time remote position with flexible working hours. A very operational hands-on role with real ownership over property quality and maintenance. Direct collaboration with the Head of Operations and an experienced international team. High-impact position in a fast-growing hospitality operator. Freedom to improve processes and implement operational optimizations. Competitive compensation aligned with experience and responsibilities. To Apply please send : Your CV or LinkedIn profile