Executive Virtual Assistant for Spa & Wellness

Day Spa in Fort Lauderdale, FL, offering massages, facials, body treatments, and corporate wellness programs.

We are looking for a reliable, detail-oriented Virtual Assistant who is very comfortable using AI tools (especially ChatGPT) to help us execute daily tasks, marketing, and admin work.

Position Type:

• Remote, long-term
• 40 hours per week
• Work mostly during US Eastern daytime hours

Pay:

• $5 USD per hour to start for 30 days then $7/hr
• Potential increase after 90 days based on performance and reliability

Responsibilities

You will help support these main areas: spa operations, marketing, and corporate wellness.

Core Task List

Administrative Support

• Answer calls, texts, emails, and DMs promptly (customer service & upselling focus).
• Confirm appointments and manage online bookings in Booker or your booking platform.
• Input client information, deposits, and policies into booking software accurately.
• Follow up with missed calls, no-shows, and online leads.

Marketing & Content

• Create flyers, social posts, and on-screen promotions using Canva and Pix-Star displays.
• Schedule 30 days of social media content (Instagram, Facebook, TikTok).
• Send marketing emails, newsletters, and event promotions via your email platform.
• Update website promotions, spa specials, and blog posts (Wix dashboard).

Sales & Upselling

• Use provided scripts to upsell memberships, packages, and add-ons by phone.
• Track upsell conversions and maintain commission tracking spreadsheets.
• Assist in managing Groupon, Eventbrite, and other external listings.

Operations Support

Coordinate staff schedules and reminders for meetings or events.

• Maintain organized files and digital folders (Google Drive, Canva assets, etc.).
• Order supplies and track inventory when assigned.
• Assist with organizing SOPs, checklists, and training materials.

Required Skills & Tools

• Strong English communication and phone etiquette.
• Experience with Booker / Mindbody, Wix, and Canva preferred.
• Familiarity with Google Workspace (Docs, Sheets, Drive, Calendar).
• Ability to write professional responses and friendly social captions.
• Sales-oriented personality — confident upselling and handling objections.
• Organization, time management, and attention to detail.
• Basic photo editing and flyer creation for social media or in-spa displays.
• Familiarity with AI tools (ChatGPT, image generation, automation assistants).