Hire Customer Service Master In The Philippines

I have been in the BPO industry for 15 years and made sure that I'm an asset on every campaign that I've been in, worked with multiple BPO companies and delivered the results that they are looking for by becoming one of the top performers and providing inputs to enhance the current process that would make the process smoother. Making it easier for everyone is one of my mantras, Maximizing MS Excel and Forms to create a workbook and tracker to easily analyze the performance of my team is one way for me to make it easier for the management and me to create an action plan to achieve the planned goal.