Hire Virtual Assistant In The Philippines

I've worked as a Customer Service Representative in the BPO Industry for six months, my responsibilities were -Answering incoming customer's call regarding billing issues, product problems, and other concerns -Update customer's information before and after every call -Build an emotional connection with customers -Empathize with the customers -Provides resolution to customer's issues/concern -Ensure that all customers issues/concern are resolved before ending the call I am fluent in English, both oral and written. I am proficient in Microsoft Office and Google tools. I know how to use Canva. I am very flexible and a great time manager. I am well-oriented and able to learn new concepts quickly.