Hire Virtual Assistant In The Philippines

I have 2 years of experience working in a BPO company which is Sutherland Global Services. I handled 3 different accounts; first I was working as technical support with Quicken software. My task was to make sure I resolved customers' issues with regards to downloading statements from bank to software and providing exemplary service was my top goAL. I had different tasks here, if the customer would like to purchase, I can process an order on my end or process a refund if requested, and update billing information. My second account was Florists' Transworld Delivery, my task here was to take phone calls (Inbound), all customers wanted to purchase different kinds of flowers and different arrangements. I processed the orders online and made sure that I had the correct information of the customers, my last account was Mcafee, I was with a Retention account. Getting a bunch of phone calls (Inbound) and customers requested a refund, so my task here was to persuade the customer. I can process a refund, however, I had to ask questions to provide other subscriptions of the Mcafee service that suits their needs or budget. Just this year, I decided or started to work as a freelance Appointment Setting, I was campaigning HVAC in the US, I worked for a month there cause the management was not solid. However, I got a job right away as a Lead Generation with an Australian Client, I searched for customers anywhere online and call them using a dialer. I looked for a prospective client that I can convert to my sales. . We had a quota every week and gladly I was able to hit quota. I am aware that there are a bunch of applicants applying but honestly, I possess all the skills and experience that you’re looking for. I’m pretty confident that I am the best candidate for this job role. It’s not just my background in the past projects, but also my people skills, which will be applicable in this position. On the other hand, I am a self-motivated person and I try to exceed my superior’s expectations with high-quality work. Being a fast learner, I quickly pick up business knowledge related to my project. Lastly, I would like to add that I work well both as an individual contributor and also as a team member. Collectively, all these skills put together make me a complete package for this job. Hoping you consider my application and looking forward to being part of your growing and awesome company. Stay safe always and thank you!