Hire Virtual Assistant In The Philippines

I have more than 13 years experience in customer service including sales. Handling phonecalls, email and chat. I can follow instructions.Excellent in English communication skills Writing and Speaking. I am Very fast learner. I have Strong attention to details.   I have an amazing research skills And very keen to details like proof reading for correct spelling and grammar. I have the attitude to take initiative, reliable, trustworthy and has impeccable work ethic. I am very passionate with what i am doing.I can manage time and highly organized in details. I am Able to multitask and focus on multiple items at once. I'm Experienced or comfortable with Office Suites (MS Word, Excel, PowerPoint or Google Doc, Sheets, Slack/ Asana, Crm Tools and SMR chats(smartchat) I used Zendesk /Gorgias for handling shopify/email and chat tickets in resolving order status whether we place the tickets on hold, pending or solve depending on the resolution provided, also used for discounts, refund, cancellation request in shopify store and even communicating with the fulfilling agent to check the order of customers.  I am very proactive and self-motivated.I am comfortable working with business owners. I can tell you that i am reliable and doesn't make excuses, just improve and learn from mistakes. Hope i can hear from you soon.