Hire Virtual Assistant In The Philippines
John C.
$800/Month
($5/Hour)
Philippines
Member since:
Last logged: ago
Other Virtual Assistants
Ken C.
ROCKSTAR VA/ Appointment Setter/ Cold Caller/ Customer Service Representative/ Team Leader
$960/Month
Last logged: ago
Emmanuel.
Mr
$640/Month
Last logged: ago
Ands.
Customer Happiness Representative
$800/Month
Last logged: ago
Dyan A.
Customer Service | Virtual Assistant
$800/Month
Last logged: ago
Workforce Scheduler
As a Workforce Scheduler at a BPO company, I manage the staffing and scheduling of over 200 customer service representatives across different shifts and channels. I use Excel, Content Management Systems (CMS), IEX and AWS to optimize the workforce performance and ensure service level agreements are met. I am also responsible in maintaining the hiring plans, and developing rolling forecasts. I have been in the BPO industry for over 10 years, starting as a Customer Service Representative and then becoming a Workforce Scheduler. I have a passion for delivering excellent customer service and solving complex problems. I also have a background in the food industry, where I worked as a Barista and Baker for eight years, developing my creativity and attention to detail.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $800/Month | 0 | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $800/Month | 0 |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
Other Virtual Assistants
Ken C.
ROCKSTAR VA/ Appointment Setter/ Cold Caller/ Customer Service Representative/ Team Leader
$960/Month
Last logged: ago
Emmanuel.
Mr
$640/Month
Last logged: ago
Ands.
Customer Happiness Representative
$800/Month
Last logged: ago
Dyan A.
Customer Service | Virtual Assistant
$800/Month
Last logged: ago
