Hire Virtual Assistant In The Philippines

To showcase my expertise, I would like to start off with my work experience. Though it is in corporate setup, still the experiences I have is still relevant and helpful to the position you are hiring for. I have more than 8 years of experience working with BPO starting as a Customer Service Associate for around 3 years and transitioned to workforce management for 5 years now. As a csr, I am required to have skills such as, good communication skill, active listening, empathy, root cause analysis, problem solving and other skills that is needed to help resolve a customer’s concern, it also requires me to have knowledge with office tools like Microsoft office tools, and it also requires me to have a good typing skills. As a workforce management analyst, this job requires me to be good with data gathering, analysis and entry, email management, presentation making, office work using office applications, calendar management, good communication skill, great attention to details, problem solving, planning and scheduling, also excel skill is important in this position.