Hire Virtual Assistant In The Philippines

I was a Customer Support Agent assisting customers on their concerns about their digital cable services. This includes billing explanations, credit processing, and move of house and account name change requests, technician call outs, minor troubleshooting and a lot more. I also did back end duties and coordinated with the onshore team for complaint resolutions and old plan updates. I make sure the customers’ concerns were resolved at the soonest time possible. I have the ability to carry out multiple tasks with less to no supervision. In the course of time, I have developed my skills in email handling, web research, data encoding and in Microsoft Office Applications such as Microsoft Word, Excel and PowerPoint. I am very much looking forward to those opportunities. I am also open in learning new things and improving my skills to give better service and quality outputs to my clients.