VIRTUAL ASSISTANT, ENGLISH TEACHER, CUSTOMER SERVICE RESPRESENTATIVE, PURCHASING MANAGE
I provided administrative assistance to one of the largest brokerage companies in Dubai. I prepared competitive quotes for the client that is interested in buying Insurance. I communicate with the top Insurance companies in Dubai for underwriting approval. Answering clients' emails and queries anytime. I made sure that all of the leads assigned to me via the CRM is fully attended during the day it was assigned. I provide support to my designated sales advisor to close and seal the deal. Aside from this, I also work as a Licenced Financial Advisor in the 54th largest and most growing Insurance company in the world. I am conducting financial analysis for each prospective client. Processed policy issuance and assisted clients in making a claim and of course aftersales. Being exposed to dealing with different clients help me enhance my customer service skills in the field of sales and Insurance.
English teaching
- Grammar and Literature
- Creative writing
Admin Assistant
- Answering emails and calls
- Handling Insurances
- Creating competitive Insurance quotations
- Assisting sales advisor dealing with clients
- Communicating to underwriters
- End to End Insurance Policy pro
cess
- Assisting clients in making Insurance claims.
Customer Service
- Answering inbound calls.
- Processing refund and return in Amazon.