Hello, this is Felister a professional who provides administrative, technical, creative, or specialized support remotely to individuals, entrepreneurs, small businesses, or larger organisations. As a virtual assistant, I work remotely and communicate with my clients primarily through digital channels such as email, phone calls, instant messaging, and project management tools. I offer a wide range of services depending on their skills, expertise, and the needs of my clients. Some common tasks I performed include: Administrative support: Managing emails, scheduling appointments, organizing calendars, making travel arrangements, data entry, and preparing reports. Customer support: Responding to customer inquiries, handling live chat or phone support, managing support tickets, and providing assistance with customer-related tasks. Social media management: Creating and scheduling social media posts, monitoring social media accounts, engaging with followers, and analyzing social media metrics. Content creation: Writing and editing blog posts, articles, newsletters, or website content. Some virtual assistants may also provide graphic design, video editing, or audio editing services. Research: Conducting online research, gathering data, preparing research reports, and providing summaries or analysis. Project management: Assisting with project planning, task management, coordinating team members, and ensuring project deadlines are met. Website management: Updating website content, performing basic website maintenance, optimizing website performance, and managing online platforms or content management systems. Email management: Organizing and filtering emails, responding to routine inquiries, prioritizing important messages, and managing email subscriptions. Online marketing: Assisting with digital marketing strategies, managing advertising campaigns, conducting keyword research, and monitoring analytics. Specialized tasks: I have expertise in specific areas such as bookkeeping, search engine optimization (SEO), language translation, or customer relationship management (CRM) software administration.