Hire Virtual Assistant In The Philippines

AUG 2015 - MAR 2017 (1 year 8 months) Senior Accounting Team Lead/ Supervisor CONDUENT INC. PHILS. • Supervise Accounts Receivable Team for different Legal entities such as Central East Euro(CEE), Russia, Latin America, and APAC to make sure that the team hit our SLA by not violating the SOX (Sarbanes Oxley) of Microsoft Client/Account. • Handles 18 FTE's supporting the Cash Applications of the project • Have good exposure in working with SLA (Service Level of Agreements) and/or metrics. • Review, implement, and manage KPI (Key Performance Indicator) to ensure business growth. • Conduct regular team performance reviews and ensure they are measured and documented accurately. • Manage individual performance, determine the cause of underperformance, and ensure corrective actions. Ensure staff coaching, training, and development as well. • Report, analyze, and assist clients with the development, improvement, implementation, and management of policies and/or processes. • Assist and support the immediate supervisor for all related/requested reports & decision making. • Review the process, update & upload manuals & reconciliation in Arkan Tool. • Handling and escalating issues regarding Accounting Applications or allocation (Oracle, TPX & Dart). • Provide urgent solutions in case any issues encountered by the team. • Assist & support the team in preparing the MEC, Scheduled & Daily Activities such as payment allocation to AR Invoices, Resolve unallocated cash_1st and 2nd levels, Escalated unallocated cash, Direct Debit Rejections, Partial Payments Direct Debit, Adjustments or anything related to AR. • Managing Prepayments including Notification of Advance Payment, Booking, Clearing Advance Payment, Customers in Credit Balance, Submit payments to customers (Reimbursement), Control of interface; reconciliation of errors 1st & 2nd. • Stabilize & Support any transition under my scope. Coordinate and communicate with their counterparts. • Ensure that the Team is achieving 100% Quality, Productivity, & SLA/KPI. Provide & Implement backup plans thru cross-training and on-going training to the newly hired AR members. • Able to support and back up the team especially on critical days. • Analyzed and distribute all tasks to team members. • Coaching and leading the team towards one/specific goal. • Ensure operation remains aligned with the values and awareness of the business's common goals. • Manage unplanned day to day operational tasks/duties/responsibilities. Also, assist with recruitment, including interviews. KEY CONTRIBUTIONS; • Successfully clean up the AR Ageing of all open invoices and unapplied payments-especially Russian account • Create and develop a semi-automated tracker which improve the accuracy of all items under the master list that and improve the efficiency and utilization of the team Create an auto translator macro tool that helps the team to easily understand the invoice send by client from Russia. Nov 2010 - Aug 2015 (4 years 10 months) Junior Accounting Team Lead ACCENTURE INC. • Supervise Cash Application Team for Latin America & North America to make sure that the team hit our SLA by not violating the SOX (Sarbanes Oxley) of Microsoft Client/Account. • Handles 24 FTE's supporting the Cash Applications of the project • Accountable for reviewing, maintaining & applying the largest cash activity account. • Daily review & resolution of unapplied and unidentified cash sitting on GL and suspense account. Performs weekly and monthly reconciliation of all bank accounts. • Do application & clearing such as payment, offset, bad-debt write-off, CTE (Credit Term Extension), IHCC (In-House Check Clearing) /Intercompany transaction, UCAT (Unapplied Cash Application Tracker) /OIM (Open Item Management) per bank account, Refund, and etc. Process IHCC/Intercompany transaction, validate, reconcile, prepare journal entry for adjustment & clearing,& audit for quality assessment purposes. • Maintain and process the auto payment application and clear the items per general ledger account which is handled by FTE’s using the Aurum and Winshuttle Upload Tool. • Process refund request in the refund dashboard; review, validate, reconcile the customer account, approve as a final approver after the approval of the team lead and credit managers based on their amount safe limit. • Do payment processing for all the refund request has passed; started DocuSign/EI form uploading, create the MS invoice & vendor code, voucher & payment released either check or wire method. • Manage & do validation of intercompany transactions per company code weekly & monthly; make sure all unidentified transactions are being addressed before the closing period of GL • Do reports such as End of Month (payments unapplied and applied), IHCC/Intercompany per company code, Monthly Business report (whole transaction of cash & collection), Audit, Winshuttle, UCAT/OIM, etc. which is directly submitted and reported to the manager. • OE articulation representative of the project & make the project from unstable to stable to capable. • Handle critical issues in any kind of scenario for the different transaction & account process. • Part of the global process improvement team, standardization,& implementation based on SOX compliance of Cash & Collection application & AP process. • Supervises FTE’s on their task, behavior, performance, attendance and etc. & do a 1 on 1 schedule of interviews monthly. • Have experience in using SAP ERP System and Microsoft Dynamic AX for almost 5years of working here. Key Contributions; • Successfully clean up the AR Ageing of all open invoices and unapplied payments for thousands of client/million invoices which some of those invoices already subject to escheatment. Help the team of collections teams hit the target due to the said clean up. • Successfully clean up the GL accounts issue of more than 365days due to double posting and incorrect applications. • Restructured Group Mailbox procedure to mitigate escalations due to overlooked emails and improve response timeliness. • Created a master list template to organize the accounts and setting collection strategies such as welcome, dunning & final demand letters. • Conceptualized an Automated OIM Clearing that improves 80% processing efficiency. Freed up capacity is 1 FTE. Awards and recognitions: • 3 times A-lister of the project because of all of my key contributions to the project and team • monthly top performer of the team for the last 3 years of my career at the company Aug 2008 - Nov 2010 (2 years 4 months) Finance & Accounting System Lead WATSONS PERSONAL CARE STORE INC. • Supervise the Marrionaud financial accounting team who handles 35 stores. • Facilitate the proper posting of all accounting entries for accounts receivables, payables transactions and approved the Accounts Receivable & Payables aging report • Create the reports for the Marrionaud account status. • Prepare Financial Statement, Income Statement, Cash Flow Statement, and etc. • Manage the Oracle Financial Consolidation, to consolidate the 3 main accounts (Marrionaud, Family Health, and Watson) for Hongkong reporting purposes. Financial System Duties (UAT) : • Handle Oracle system automation process for the general accounting project and facilitate the go-live and implementation to make it easier for the users to create a report with accurate information and to avoid delay. • Create a new format of different kinds of accounting reports such as Income Statements, Cash Flow statements, Financial Statements, and others based on the Oracle system which is part of the general accounting project enhancement. • Reporting directly to the immediate head and Oracle Consultant concerning all the issues and errors encountered for the said project enhancement with complete information. • Create a user manual/handbook based on the improved process of the accounting department for the future and generation users. • SME (Subject Matter Expert) in all process even the transition of the task and also new activities which is part of the UAT (User Acceptance Testing) Accomplishments: • Successfully implemented the automation of the process especially the financial reporting like Balance Sheet, PNL, Cash flow, and others Jul 2006 - Jul 2008 (2 years 1 month) Senior Accountant KINETIC TIMESTART INC. Manage overall monitoring of Accounts Payable, Accounts Receivable, Cash Receipts, General Ledger. Payroll and Utilities, Audit Inventory, Revenue, and Expenditure Variance Analysis Handle calls regarding the collection and other issues from clients. Post all the vouchers of accounts receivables & payables. Monitor & post such as Petty Cash per store & head office, Purchases (consignment & outright), and Short & Long term loans. Post the accrual such as Depreciation of Fixed Assets, Dividends, SSS, Philhealth, Pag-ibig, and Interest Income every end of the month. Reconcile all the bank account to books, rebates, intercompany transactions every end of the month. Create a Cash Flow Projection every 1st Monday of the month. Do Adhoc which is assigned by the Finance Head. Manages financial activities from general accounting to financial analysis and reporting Ensure that sufficient funds are available to meet on-going operational requirements Review balance sheets and perform accounts reconciliation as needed Check payroll and all payroll related expenses. Resolve complex accounting issues. Prepares reports and documentation requirements during government audits. Jan 2005 - Jul 2006 (1 year 7 months) Accountant ABENSON INC. Contact assigned accounts to facilitate collection of open invoices within established terms and to assist the customer in resolving their issues Check that receivables are properly recorded, and collections are properly posted. At times, records collection as needed Prepare a monthly bank reconciliation on the first working day of the following month Analyze bank statements/printouts/passbooks daily to determine transactions for booking and book accordingly Handle calls regarding the collection and other issues from tenants. Perform other official work as instructed by the immediate supervisor/manager. Recommend and proactively implement opportunities for increased departmental efficiency Analyze ledger accounts to check errors and unusual fluctuations Reconcile general ledger accounts against subsidiary ledgers Aug 2003 - Jan 2005 (1 year 6 months) Accounting Clerk G8 CLOTHING STUDIO CORP. Monitor and post the Petty Cash of head office, account receivables and payables. Develop excellence in payroll making, account receivables and payables. Education 2003 - Navotas Polytechnic College Bachelor's/College Degree in Finance/Accountancy/Banking | Philippines CGPA 85.0 / 85.0 Skills Advanced Computer Literate, Accounting Software, Operational Excellence Focal, Reporting, Accounting And Finance SKILLS, CAPABILITIES & ATTITUDE Computer literate (MS Word, Excel, PowerPoint, and other application. Knowledgeable in Oracle, SAP, MS Dynamics AX, Winshuttle, Aurum, Recon Tool, and other ERP system. Hardworking, flexible, innovative, effective, efficient, fast learner, have initiative, keen to details, and accurate in term on processing. Highly analytical, can work under pressure, and can handle critical issue with minimal supervision. Determine strengths and weakness in dealing with daily transactions. OPEX (Operational Excellence) Focal, Six Sigma experienced and knowledgeable in 5s. Well knowledge of General Accounting process, and Financial Reporting Have an experienced of creating and updating Manual or Handbook based on the standard to a new improvement process. SEMINAR AND TRAINING ATTENDED Oracle Philippines Corporation (Metalink Advanced), Operational Excellence, 5S, Bigger Picture, Business Continuity Management.