Hire Virtual Assistant In The Philippines

I have been working for almost 8 years as a Supervisor and a Human Resource under BPO Industry. As a BPO Supervisor, I am responsible for leading a team of agents to deliver exceptional customer service and achieve performance targets. I provide guidance, support, and coaching to ensure that team members have the skills and resources needed to excel in their roles. With a focus on efficiency and quality, I oversee daily operations, monitor key performance indicators, and implement strategies to optimize productivity and meet client expectations. By fostering a positive work environment and promoting teamwork, I strive to empower my team to succeed and contribute to the overall success of the organization. And, As an HR professional specializing in onboarding and enablement, my role is centered around ensuring that new employees have a seamless transition into the organization and are equipped with the tools and knowledge needed to thrive in their roles. I design and implement comprehensive onboarding programs that introduce new hires to company policies, procedures, and culture. Additionally, I coordinate training initiatives to develop employees' skills and competencies, fostering a culture of continuous learning and growth. By providing ongoing support and resources, I empower employees to reach their full potential and contribute to the success of the organization from day one.