Hire Medical Virtual Assistant In The Philippines

As a healthcare service representative at Aetna Healthcare Insurance, I played a vital role in managing eligibility, benefits, claims, and authorizations. With an in-depth knowledge of healthcare policies and regulations, I accurately interpreted and communicated complex insurance guidelines providers. My expertise in navigating coverage details, combined with exceptional customer service skills, facilitated efficient claim processing and resolution of inquiries. Throughout my tenure, I demonstrated professionalism, empathy, and a commitment to staying updated on industry changes, ensuring compliance and service excellence.