Hire Virtual Assistant In The Philippines

Over 12 years of working in different call centers and outsourcing Companies. I’ve worked with different accounts such as AT&T U-verse, AT&T ConnecTech, Netgear, and T-mobile. I was able to handle a team for almost 2 years and I am also a part of the escalation team. I handled different issues such as technical, billing, complicated/ complex issues or just purely customer inquiries. I am good at customer service and I treat the business as if my own. I will ensure that each customer will receive the best customer service experience. I am willing to learn new things and I’m a fast learner. • Excellent communication skills both written and verbal (Fluent in English) • Online typing speed results: Can type as fast as 50 words per minute • Knowledgeable about Network configuration, Desktop/Operating System Configuration • Flexible and willing to work in different shifts • Team player • Email / Outlook configuration • Can work under pressure and less supervision •Always deliver give/deliver the best customer service •Knowledgeable in the following software : Zendesk, CRM, Slack, Quickview, and Samson