Executive Virtual Assistant providing stellar output
I am a strong team player with experience in administration, teaching, and editorial roles. I graduated from high school in the Philippines and attended university for two years before relocating to England. After spending two years there, I returned to the Philippines.
I recently worked for one of the biggest talent agencies in the United States as a Junior Booking Agent. I had to be very detail-oriented and multitask. I handled multiple clients where I needed to find talent according to the client's specifications, make sure that the event location was well-aware and fully prepared for the event, ensure all paperwork was in order, communicate between the talent and the client's POC, track talent hours, and make sure that the talents are paid on time and accurately. I also performed customer service duties to ensure we keep the clients and talents in our services.
I worked for a well-known mobile phone company as part of the Technical Support team. Initially, I focused on iOS-related issues but later underwent cross-training to handle billing statements. I excelled in recognizing fraudulent activities by identifying trends in account activities. I successfully secured accounts that needed recovery, provided the customer could verify ownership. Additionally, I assisted customers of all ages and technical knowledge levels in navigating their mobile phones.
In a brief stint at a food manufacturing company in the UK, I served as an HR Assistant. During this time, I learned and assisted my manager with tasks such as conducting interviews, creating employee profiles, and proofreading policies.
As the Head Receptionist and Cleaner Supervisor for a pharmaceutical company in Luton, I oversaw three receptions within the United Kingdom. I ensured timely resolution of issues raised by other receptionists, various departments, or management related to reception and premises cleanliness. I also taught Japanese students and professionals how to speak and write English via Skype, tailoring lessons based on topics of interest. This experience enhanced my Japanese language skills and provided valuable teaching experience across different age groups.
With strong computer skills, I have relevant experience as a virtual assistant. I've written advertisements, edited homepage content using WordPress and other programs, and managed social networks.