Hire Engr. Andrei Almarinez In The Philippines

With a proven track record in both customer service and inventory management, I bring a versatile skill set honed through years of dedicated service. My experience as a Customer Service Representative at TTEC in Mexico, Pampanga, from October 2022 to December 2023, involved addressing billing concerns, facilitating payments, troubleshooting issues, and managing equipment installment plans. I excelled in delivering prompt and courteous service, ensuring high customer satisfaction and loyalty. My ability to manage customer relationships effectively was enhanced by my proficiency in Customer Relationship Management (CRM) software. Prior to this, I served as an Inventory Analyst at Sante Barley International in Floridablanca, Pampanga, from June 2019 to September 2022. In this role, I was responsible for assessing inventory levels, optimizing stock, and reducing carrying costs. I conducted audits and cycle counts to ensure inventory accuracy, promptly resolving discrepancies. My role involved developing and implementing inventory control procedures, utilizing software tools like Microsoft Excel, Sage, and Canva to analyze data, generate reports, and create visually engaging presentations for stakeholders. My diverse experience has equipped me with a strong foundation in both customer relations and inventory management, making me well-prepared to contribute effectively in dynamic environments.