Hire eCommerce Customer Service In The Philippines

I have a decade of experience in the Customer service industry, most of the time I answer inbound calls and/or email inquiries. My qualifications are as follows: • Answering inbound calls and doing outbound calls if necessary • Answering Email inquiries using Zendesk and Gorgias • Answering Emails on Amazon Seller Central • Fulfilling orders using Amazon or Shopify • Removing negative feedback from Amazon Seller Central to make sure that the Brand is on a 5-star rating • Making sure that the customers will go back not only because they love the product but because we are providing the best customer service • Nurturing customers • Doing social media engagement on Instagram