Hire Virtual Assistant In The Philippines

Hi there! I am a self-motivated and goal-oriented professional with a strong background in sales, inbound and outbound calls, and chat and email support. With my 6 years of experience in customer service, I was able to learn, provide an excellent customer experience, and assure that my customers were happy and satisfied with my service. In my 6-year tenure within the customer service industry, I have developed a comprehensive understanding of how various sales, billing, marketing, product selling, and e-commerce industries work. My experience includes tracking orders, helping the customer order via phone and on their online account, analyzing financial statements, and explaining how credit accounts work. Additionally, I have experience working as a trainer, wherein we provide training and instruction to customer service representatives to ensure successful performance of job duties. I also have experience conducting interviews with new applicants and once became a subject matter expert, wherein I was responsible for explaining the policy implementation to my fellow team members. Thank you for considering my profile, and I look forward to the opportunity to contribute to your team's growth and success!