Hire Customer Service Represetative In The Philippines
Jerick.
$400/Month
($2.50/Hour)
Philippines
Member since:
Last logged: ago
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GraceVAP T.
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Customer Service Represetative
I graduated from Notre Dame of Dadiangas University last October 2018 with AB Psychology. I have been a customer service for more than 2 years at OnlineJob.ph: [hidden]inejobs.ph/jobseekers/info/643789. The 1st company that I was with is Valex Goh, a Singapore-based eCommerce business and we sell products around the world mainly, in the USA and Europe. My main job there was to answer 100 tickets a day at Freshdesk and report some incorrect order, return, and a refund to our Team Leader, and then she will be the one to process it in Shopify. So, we mainly answer tickets and do a report in Excel. The 2nd company that I have been is BabyOrBump, which is a UK based business that is owned by Dean Smith. In this company, I am the only Customer Service that was hired and I do all the answering in all the tickets in the different ticketing systems. In the first 4 months, we used Gorgias as a ticketing system and it is easier to use. After that, we transferred to Freshdesk. I also learned how to process orders here from our supplier which is China and we used SourceInBox in processing orders. I also process refunds, update the tracking number, canceling orders, duplicating orders, changing orders, and more.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $400/Month | Full-Time | Bachelor | 2 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $400/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 2 years |
Portfolio
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