Hire Virtual Assistant In The Philippines

I am a Customer Representative for 5 years now. I worked with major telecommunications company such as T-mobile, At&t and DirecTV. I am experienced in answering inbound calls and evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company’s products or services and generate interest in the offer. Upsell products and services and process orders. Identify any issues that customers might be struggling with. Boost customer loyalty by offering a proper experience over the phone.