Hire Csr In The Philippines

I am Olivia Tan, a Customer Service Ambassador, Advance Technical Support and a Retention Specialist that has a total of 4 years experience working in the BPO industry. I deal with different types of customers, handling technical support, provide troubleshooting steps, handling financial account, provide answers on their inquiries, giving financial advice on how to maintain their credit scores, help them keep their service at a much lower rate and selling additional services on them. I provide excellent customer satisfaction, making sure that there is a strong relationship between the client and the customer by hearing their concern and making sure that it is being addressed. I have a strong work ethic, i always make sure that the job will be done on a timely manner, I have a positive attitude, I am good at problem solving, flexible, keen on details, could write and speak fluent english. I have the ability to accept and learn from criticism. I also maintain a hard working attitude as i work with clients to satisfy their needs and complete tasks in timely manner. I am confident that my qualification will suit your project. I am very much ready to work with you !