Hire Virtual Assistant In The Philippines

I graduated from the University of South Eastern Philippines with a degree of Bachelor of Science in Entrepreneurship. I got exposed to research and feasibility study which developed my skills in terms of negotiations, project management, time management, resilience, and imagination. [Technical Support Representative] for AT&T account. • Handled incoming phone calls with courtesy and professionalism • Established spiels with strong empathy and assurance • Provided one-time resolution and ensures customer satisfaction. • Received awards - “CSR with Best Verbatim”, "Delivered a Legendary Customer Service" and “Top Agent” [Customer Service Associate] for UBER account. • Handled emails and provided responses with resolutions to issues raised by the clients. • I have possessed a well-run product knowledge through daily reading of updates and analyzing issues to provide full support to the CSRs. • Constantly performed 100% floor walk, side-by-side monitoring, real-time coaching, and assisted supervisor takeovers. • Got promoted as a Subject Matter Expert→Team Leader through my manager’s recommendation. [Online tutor] for Japanese Professionals • Taught students the basics of English sentence construction and grammar • Helped polish students' reading and communication skills (verbal&written) • Learned about their culture [Real Estate Virtual Assistant] • Sourced properties based on the qualifications required. • Posting ads on different platforms • Called vendors to gather essential information with friendly and professional approach [General Virtual Assistant] • Handled customers' inquiries through email (Gmail, Zoho Desk and Zendesk) • Manage emails and FB postings. • Exported orders through Wordpress • Monitored associates' working hours and managed invoices for pay-outs and other stuff. [Customer Success Manager] • Handled users' issues via Hubspot • Basic modification on CSS codes for tracking page builder • Basic photo editing using Canva • Filed bug reports using JIRA and coordinated with the Dev Team • Assisted clients with Klaviyo, Omnisend, Shopify, tracking page, shipment notifications set-up, etc. Generally, I am an expert in MS OFFICE APPLICATIONS, CRM, TRELLO, ZENDESK, HUBSPOT, KUSTOMER, ZOHODESK, CLICKUP, KLAVIYO, OMNISEND, BITLY, WFE, BLISS, DATA ENTRY, EMAIL MANAGEMENT, SOCIAL MEDIA MANAGEMENT, RESEARCH, BASIC TROUBLESHOOTING/NETWORK PROBLEMS, EMAIL, CHAT, PHONE HANDLING, ETC. My success in a stimulating and challenging environment would be a great contribution to my career. My passion for helping others and my willingness to work with them with open-mindedness had turned me into someone who is consistently growing and who takes the time to continue learning. Of course, the experience and education achieved would help me improve myself, which is part of maturing and becoming better at what I do.