Hire Virtual Assistant In The Philippines

A dedicated professional with a strong background in hospitality and online business management. I possess good organizational skills, a customer-focused mindset, and the ability to adapt swiftly to changing environments. I quickly learn new skills and can easily navigate internet tools and applications. I am eager to leverage my communication, multitasking, and problem-solving abilities as a Virtual Assistant, helping clients streamline their day-to-day tasks and ensuring their operations run smoothly, allowing them to focus on what truly matters in their personal and professional lives. EXPERIENCE **Business Owner Happy Hans Milk Tea Supplies · Self-employed Jul 2020 - Present National Capital Region, Philippines **Inventory Management: Regularly update stock levels and integrate inventory tracking software to prevent stock outs and ensure accurate inventory. **Customer Service: Proactively handle customer inquiries and complaints via live chat and social media, maintaining a high customer satisfaction rate. **Order Fulfillment: Monitor staff performance daily to ensure orders are shipped correctly and on time. **Social Media Engagement: Create and post engaging content, enhancing the brand’s online presence and follower engagement. **Product Updates: Regularly update product descriptions, images, and pricing for accuracy, improving the customer experience. **Financial Record-Keeping: Diligently record daily financial transactions in Zoho Books, ensuring accurate bookkeeping. **Workflow Improvement: Implement standardized procedures for staff tasks to boost productivity and reduce errors. Regularly gather feedback to identify bottlenecks and adjust workflows for smoother operations. **Communication Management: Regularly check emails and platform announcements to stay updated, ensuring timely responses. **File Organization: Keep all digital and physical files organized and accessible, promoting efficiency in operations. **Apprentice (Quickbooks Online) Surge Freelancing Marketplace Aug 12-24, 2024 QuickBooks Online Proficiency: Completed a 2-week simulation after a self-paced course, mastering skills such as: **Creating comprehensive charts of accounts. **Generating invoices and managing billings accurately. **Reconciling bank transactions and categorizing expenses to maintain financial integrity. **Producing detailed financial reports and conducting ratio analysis for business insights. **Developing budget forecasts to assist in strategic financial planning. Certifications: QuickBooks Online ProAdvisor (July 2024) Online Bookkeeping Using QuickBooks Course (April 1-30, 2024) Freelancing and Virtual Assistance Course Filipino Virtual Assistance, Philippines June1-30, 2024 I completed a one-month self-paced course in virtual assistance, which allowed me to learn at my speed while exploring various essential skills **General Virtual Assistance Tasks: Developed foundational skills in administrative support, organization, and client communication. **Social Media Management: Learned strategies for creating, scheduling, and analyzing content across various platforms to enhance brand visibility. **Facebook Ads: Acquired knowledge in setting up and managing Facebook ad campaigns, including targeting, budgeting, and performance tracking. **Task Management: Mastered tools and strategies for prioritizing tasks, managing time efficiently, and ensuring project deadlines are met. **Basic Graphics and Video Editing: Learned to create eye-catching graphics and edit videos using Canva and CapCut for effective visual communication. TOOLS **Quickbooks Online **Trello **Zoho Books **Google Workspace **Xero **Canva **Dext **MS Office **Zoom CERTIFICATES **Quickbooks Online ProAdvisor **Quickbooks Payroll ProAdvisor