Business Process Analyst/Auditor/Bookkeeper/Data Encoder/Data Manager/Data Analyst
•Creative, strong analytical/problem-solving skills and strong writing/presentation skills
•Hardworking, committed and enjoys learning and researching
•Values accuracy, quality, integrity, honesty and fairness
•Independent but values collaboration, considerate and easily builds rapport with others
•Knowledgeable in the operations of various industries and proficient in the assessment of manual and automated processes, risks and controls
•Proficient in MS/Google Office applications (especially Spreadsheet/Excel) and knowledgeable in how different systems work (systems used by operations/back-end and accounting)
I obtained a Bachelor’s Degree in Accountancy and CPA license in 2010.
After passing the CPA licensure exam, I worked as an external audit staff for a year catering to small and medium-sized enterprises/clients. As a staff, I mainly reviewed clients’ accounting records and transactions.
After which, I worked for 6.5 years (2 years staff and 4.5 years senior staff) as part of a team that provides internal audit and business process review (e.g., Purchase to Pay Cycle, Order to Cash Cycle, Inventory Management, Cash Management and Hire to Retire Cycle) services to medium and large-sized enterprises/clients. In addition to reviewing clients’ records and transactions, I also reviewed clients’ manual and automated processes and controls.
In reviewing clients’ records and transactions, I was able to develop high proficiency in Spreadsheet (data collection/data extraction, data entry, data cleansing/data checking, data processing/data organizing, data analysis and data presentation). I used a lot of Spreadsheet functions and formulas (e.g., concatenate, VLOOKUP, conditional formatting and pivot table). I am also proficient in other Office applications like Word/Docs and PowerPoint/Slides since I had to prepare reports and presentation materials for every engagement/project.
Since I had multiple clients from different industries, with different operation styles, using different technologies (e.g., database, software, applications and systems) it became easy for me to adapt quickly to different business operations, different operation styles and different technologies. It also helped that I’m inherently curious/eager to learn and that I like making sure of things.
I also conducted a lot of research, benchmarking (best practices), review of actual and documented internal policies and procedures and interview with relevant business process owners to obtain a deep understanding of clients’ operations and to be able to provide clients with valuable insights and recommendations.
In addition, as a staff, I assisted the engagement leads and/or managers from planning to completion phase. As a senior staff, I supervised and reviewed the work of the staffs. I also drafted the reports and presentation materials summarizing the noted observations (process and control gaps/weaknesses), impacts of such observations and recommendations to address such observations. I was also actively involved in the presentations/meetings with the clients/stakeholders (either I assist the manager or I am the one facilitating it with my manager’s supervision).
As a staff and senior staff, I also performed administrative tasks/supervised the staffs’ administrative tasks (e.g., coordination, team’s logistics, uploading/entering expense reports in the office’s database and organization of files).
*Only open to non-voice jobs