Hire Virtual Assistant In The Kenya

I am an energetic and skilled Virtual Assistant with over 2 years of experience in customer relations. I hold a Bachelor's Degree from Kenyatta University. My work experience as a Virtual Assistant includes roles at Ilula Home Care, where I achieved a 20% increase in customer satisfaction. In addition to my academic background, I have completed an 8-week intensive Virtual Assistance course at ALX, which equipped me with hands-on experience in administrative support, client communication, email management, taking meeting notes, meeting agenda preparation, ticket and flight booking, travel itinerary, and research. I am proficient in tools such as Zendesk, Google Workspace, Microsoft Office suite, Trello, Asana, and some CRM systems, allowing me to streamline operations and enhance client satisfaction. My approach to virtual assistance is proactive and detail-oriented, with a strong focus on problem-solving and delivering exceptional service. I am particularly drawn to opportunities that offer career growth and the chance to contribute to a collaborative and innovative team. I am confident that my unique blend of financial expertise, virtual assistance skills, and commitment to continuous improvement will make a valuable contribution to your organization."