Hire Virtual Assistant In The Philippines

I am Juan Miguel Del Mundo, 38 years old, from the Philippines. I am currently looking for a full-time or part-time client that would allow me to apply my knowledge and skills in Client Servicing, Microsoft Office, Helpdesk and Customer support that I have gained throughout my 13 years of experience in the Customer service field. I can start as soon as possible. ● Provide business and technical customer service and support. ● Answer inquiries via phone, chat or email for supported applications / businesses. ● Resolve problems by clarifying issues; researching and exploring options; recommending and implementing solutions; and escalating unresolved items. ● Properly document all customer service interactions in a ticketing system or customer service database. ● Recognize opportunities to enhance supported applications or services by identifying information needs not currently provided. ● Analyze client’s concerns based on limited information provided.