Hire Virtual Assistant In The Philippines

Work Experience : Lead Generator Searching and contacting clients to offer advertising and marketing strategies Product Lister Listing quality products in eBay Store Online Retail Account Specialist Assisting Customer's regarding online orders Tracking item delivery and shipment Updating credit card details Helping customers to create their online account Processing refunds Contacting third-party sellers using Email Billing Specialist Taking inbound calls Educating customer's charges on their bill Adding and removing core services Processing account changes Upselling service features Email follow-ups Mobile Prepay Representative Reviewing mobile data usage Assisting customers to top up their mobile phone using gift vouchers or credit card Adding and removing service feature Activating and deactivating sim cards Provisioning Specialist Provisioning broadband and home phone subscription Email follow-ups and escalations Creating order worksheets Knowledge in Microsoft Excel and Microsoft word Processing installation, reassignment, product mac and relinquishment worksheets Contacting Telecom Companies Making outbound calls to customers and verifying account details and installation orders Approving installation consents Creating customer accounts Technical Support Representative Assisting customer to troubleshoot broadband connection and TV service Checking and refreshing connection service using remote access Explaining data usage